For years we were clients of Clicks Ceres. We experienced the same issues year after year and now stopped buying there:
1. Extremely long waiting times (queueing and waiting at counter for issuing of medication) at the dispensary
2. Usually unfriendly service at the dispensary
3. More staff in between the shelves than customers (not really my problem, but perhaps an idea to employ more competent staff)
4. Long waiting times at the till
5. No answer to phone calls (dispensary and "consultant")
6. Up until recently the only shop in SA to reject my ABSA MasterCard.
After leaving tens of thounsands of Rands at the store we had enough. Pathetic!