I’ve ordered 3 sunbeam electric faucet on the 14th January and the estimated delivery period was 2-5 days but till today we haven’t received the order. I’ve been tracking the order online but still hasn’t been collected by the courier company and it’s been packed from the 14th but no movement at all.I’ve phoned in a couple of times to check what’s causing the delay but none of the consultants could assist they would only tell me it’s still with the dispatch and will contact me before the end of day with full explanation but none of them has returned my calls till this day. I phoned again this morning and I spoke with the guy , I didn’t take his name he also told me he will follow up and get back to me but we got cut off while he was busy checking something on the system for me. I’ve also sent through 2 or 3 emails but still , nothing! No assistant at all!
The two ladies that I spoke to were Lesego and Francina Teyela
Till today none of them has gotten back to me.
All I want is to know when are we getting the parcel or maybe the refund. Nothing much!
You can contact me on 0783361402
Regards