Issuing of pegs to monitors numbers in stores - Consumer Complaint for MAKRO - Head Office



SENDER
Vinesh Naidoo
Good day

I visited your store at Springfield park and notice that your security issues pegs at doors ,this is to monitor your numbers in store.Firstly in this day and age surely there are better ways ,I refused to take the peg and was rudely told and aggressively by security I have too,since when do you tell a customer I need to carry a peg,I asked for a manager who later arrived and we chatted ,within his reasoning he stated in not a direct tone ,you can't tell us how to carry out policy in our store, despite giving a strong reasoning how you can do this quite easily . But I can stop shopping ,and imagine if many other do as well in these times. It is quite appalling that such a large retail group cannot find easier and less intrusive ways .I do feel your security at door needs training ,he is far too aggressive, secondly find a better way to control your numbers.

Thank you
Comment
COMPLAINT #8028 - Other Issues
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