Rude Driver - Consumer Complaint for J&T Express Philippines

Got a notification from the JN&T itself that my parcel would be delivered yesterday December 19, 2020 yet I haven't received any call or text fron the driver that he's already there. Today, December 20,2020. I received another text from JN&T that it will be delivered again so I waited up to 1PM and I fall asleep afterwards. Around 6PM, I texted the driver Glenn Taghoy as to why it was not delivered. He called me after few minutes and said that on December 19, he called me yet I was unreachable? Like what the hell? I keep my phone's lune open the whole day and haven't received any call or message that it will be delivered. Same goes on the next day. He even said that he was already there at 9AM? Yet I didn't receive any call or text? He's totally lying