I filed for internet application July 14th 2020 because I am a teacher and I'm doing online classes, I received an email from Converge that my application is approved and need to settle the initial service deposit. I settled the amount due, and got a confirmation email stating that the payment were received and my application status is now for installation.
Waited for couple of weeks, I received a phone call August 24th from their dispatch team and I was advised that my services will be installed before the month ends.
Now, it's October and I haven't received any updates from the dispatch team of Converge to install my service. I've escalated the issue multiple times via email and through customer service, NO ONE call me back about my installation date and always same general emails were sent without solution to the said concern.
CONVERGE ICT SOLUTIONS INC you must have a better solution on this issue because out job is at stake and we have family to feed.