refund request - Consumer Complaint for Bradlows - Head Office



SENDER
Vuyelwa Maqhosha
Order 800007766 - may i please have my money back - i cant deal with you anymore, i ordered my stove in May and to date you have not delivered and your online consultant Alex is rude Order 800007766
Reply by Dineo on 6 June, 2020
A scam company with time buying. I finish paying 3 bed on lay bye from benoni lakeside. I waited for my bed from Tuesday until the lady by the name of Sonto said they will definately deliver on Saturday wich they did not. I am pissed tommorw I need my refund the are many store that can help me. I trusted this store even after I swore disappoint another client from speakout.i was looking forward to do business with you, No more read my leap no more and I want my money as it is on your invoice. Pissed.
Reply by Tshepo Hope on 8 June, 2020
I opened account cause i wanted to buy TV. They opened the 1st acoount and i paid deposit of 1300,after 3days of waiting for delivery i went to their store and ask about the delivery. The manager told me that i must cancel that account and open another 1 and i will get my money within 7days. Had to pay another deposit for the new account of 1100 while waiting for my 1300. Till today i did not get my money,and now my capitec account shows 2 debit orders from bradlows. The one that i cancelled and the current account. Bradlows service is bad,i have been going to their store to ask about my money and the manager always says "she sent the email,she will call me later"...Bradlows pls cancel that other account and i want my deposit....
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COMPLAINT #3440 - Refund / Exchange Issues
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