Can I get refund on insurance even after 2yrs ago? - Consumer Complaint for Manila Bankers Life Insurance Corporation

Last January 2019, I was at the Robinsons Mall when an agent invited me for a raffle and asked if I have card with me, and since I have I was qualified daw. To cut the story short, I invested 25,200 for 1yr insurance pay. I paid it using my CC. 1yr later, I tried to refund my account but was also encourage to continue my insurance plan, magaling sila magsalita and di ko na daw mare-refund ung insurance ko since 1yr da daw nakalipas, 30 days lang daw ang allowed, eh di ko napansin na may ganun.. so again, I didn't know what to do.. I was deceived and I paid another 25.2k (Jan2020) hoping na mag mature or something pero after 10yrs pa daw...... Now, since it's pandemic, di ako naghulog last January 2021... may chance pa po ba ako makuha ung hinulog ko even after 2 yrs ago??? Hoping someone here can help me. Pinaghirapan ko rin naman po ung pera na binigay ko... Thank you.
COMPLAINT #13903 - Refund / Exchange Issues
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