Migration to higher package without our conscent - Consumer Complaint for Vodacom - Head Office

Nicholas Govender - migrated our package to an expensive package without our written conscent, this is for EC-1Z2N-26YIFV and the number in question is 0837983144 you can call me on either 0215917030 or 0607457585 my name is walter. its been three months now and they are not resolving the issue we have an account with Vodacom and pay around ZAR19000 monthly on our business account, the treatment received is the worst thus far he moved us from a R799 per month to R1149 per month and we need a refund on the three months charged - this is theft.