TOTAL DISREGARD OF CLIENT SERVICE - Consumer Complaint for Vodacom - Head Office
RECIPIENT
Vodacom - Head OfficeWENT TO YOUR KEYWEST BRANCH ON 21 MARCH IN ORDER TO GET A CONTRACT THROUGH OUR COMPANY FOR A R199 MONTH CONTRACT ON A LENOVO TABLET. SINCE THEN NOT A SINGLE CALL OR SMS. WENT TO THE BRANCH TODAY TO FIND OUT WHAT THE HOLDUP IS AND WAS TOLD THAT THEY HAVE NOT YET HAD TIME TO LOOK AT OUR APPLICATION. WHAT BS. THERE ARE LADIES SITTING AROUND DOING ABSOLUTELY NOTHING BUT YOU DID NOT HAVE TIME??? WE WERE LOOKING AT PURCHASING APP 25 OF THESE UNITS AS WE NEED IT FOR OUR EXTERNAL PERSONNEL BUT IF VODACOM CAN NOT DEEM IT FIT TO LOOK AT 1 I REALLY DO NOT WANT TO DO BUSINESS WITH YOU ANYMORE. I AM A PERSONAL VODACOM CLIENT AS WELL AS A CURRENT BUSINESS CLIENT BUT AS SOON AS THE CONTRACTS RUN OUT I WILL MOVE THEM AND THAT IS A PROMISE.
Comment COMPLAINT #13447 - Sales Issues