Returning to seller - Consumer Complaint for J&T Express Philippines



SENDER
WC
J&T Lagawe was not able to deliver my orders because of the heavy rains and landslides so they postponed it on the next day. But then they messaged that they cannot continue their deliveries because of the advise of the police officers. The next day there were no rains and I saw another courier's truck was able to come. It has been two days and there has been no rains. One of my parcel's status is on hold, while the other is returning to the seller without informing me. They only informed of the other product, where I responded that it was ok for me to wait, I think that's why it is still on hold. Also, they messaged that I should order it again from the seller but it's not that easy because those were ordered when they were on sale at a lower price! Now the price got higher! Attached are the proof. The speakers are the ones returning to seller.
Delivery Issues Photo

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COMPLAINT #7985 - Delivery Issues
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