Kia Roodepoort - Desires news coverage and major PR problems! - Consumer Complaint for KIA Bryanston



SENDER
William Thomas Hulley
RECIPIENT
KIA Bryanston
I took my Kia Sportage in for a service and to have the clutch pulley replaced in December 2019, I asked them to also do the FULL check on the car and inform me of any other parts that needed replacing and also asked them to do diagnostics on the vehicle. They phoned me back and told me a lot of other parts also needed replacement and I told them to fix EVERYTHING!!! I also asked them to replace all belts etc since they are doing the clutch pulley. They charged me R 24500 I got it back by end of January and after 3 days the car was stuck in one gear, it is a automatic so when you put it into gear it only used the 4th gear and none of the light on the dash or flickers worked anymore all of a sudden, so i took it back and they said they were sorry they forgot to put back gearbox oil in the car and something was wrong with the harness which was never a problem. I then got it back about 2 weeks later and the car started to overheat the same day I got it back, it has never done this in the 3 years I owned it, I took it back again and after about a week they told me now the clutch fan is now not working and that is why it is overheating, I had to the pay another R 6500 to have this replaced which after inspection from a specialist they told me that there was NOTHING wrong with the old fan that they took out. So after they "Fixed the overheating problem I collected the vehicle on the Friday and drove about 45 Km and it overheated again so much so that a water pipe burst and the head gasket blew!!! They are now telling me this is wear and tear after they complete did a full check, serviced and replaced all parts and my extras and fixed my overheating problem, Now R 32000 later they are telling me that it is my problem not theirs, I was left at night with my wife and 3 kids along a dark road with no lights for hours waiting for a low bed truck to come and fetch us and want to sue them so hard they can never do this to anyone else ever again! I HATE KIA ROODEPOORT with my entire being, they are dishonest snakes and Manny seems to be the cover up guy for all of these things.
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COMPLAINT #4800 - Customer Service Issues
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