No First Aid Kit available in the store - Consumer Complaint for Clicks Store - Head Office

My sister and I visited Clicks Uitenhage on 22/03/2021. While waiting in the que to be helped, a gentleman standing in front of my sister suddenly collapsed to the floor. My sister and I are both Registered Nurses and ready to assist in any emergency situation. The 2 pharmacists on duty didn't come to help. The one came from behind the counter to pick up the items that fell from the shelves as the poor man fell to the ground. After picking up the items,the pharmacist went back and continued about his business. I asked them whether they had a first aid kit in the store so that we could check the gentleman's blood pressure and sugar levels but they had none. Seriously! For such a big store and a pharmacy on top of that not to have a first aid kit is incomprehensible.We asked for the ambulance to be called,which they did. It was time for us to leave but at the time the ambulance haven't arrived yet. I hope that poor man was taken to hospital and given the necessary care. Clicks Uitenhage should be ashamed of themselves. If not for my sister, springing into action when she did, this could have had a far worse ending.