Relating to Direct Medicines Pharmacy - Consumer Complaint for Clicks Store - Head Office

I am a Type 1 Diabetic and due to complications now have Chronic Kidney Disease. Every month I have this battle of receiving ALL my medication bcz your staff are incompetent and unprofessional. They never send me a notification to say my medication will be delivered, the upd guy used to call me to say he is about to deliver BUT HE NO LONGER DOES THAT. My medication gets delivered in drops and drabs OR NOW NOT AT ALL. Then when I complain they simply revert back by email saying no one was home. That is an utter lie bcz there is always someone home, your delivery just doesnt get out of his car to come to you, he basically hands your medication to you from his car window. You dont sign anything and off he goes. I believe you teach your staff to be liars bcz should an investigation be done in this matter, they'll say yes they tried calling me but I did not answer but what they actually do is make a missed call so it can just show on your system that they contacted me. I want this matter rectified BCZ CLICKS DIRECT MEDICINES PHARMACY IS PLAYING WITH MY LIFE. I WILL TAKE THIS MATTER FURTHER SHOULD YOU FAIL TO SORT THIS MATTER OUT BY TODAY!