Damaged items - Consumer Complaint for Bradlows - Head Office

The new Bury mk11 3pce action lounge suite delivered are damaged. They are teared up, and the 3 seater back rest is not clipping in. I am absolutely not happy with the service. I don't understand why I've been given reject items. I want these couches taken back and be given brand new ones as I'm paying a lot of money for this item. I expect good quality product as soon as possible. I do not want repairs, I want them to be taken away and bring Branch assisted: Khayelitsha mall