I'm pregnant but was told to go stand in long queue outside - Consumer Complaint for Clicks Store - Head Office



SENDER
Xolisile
Good day on the 4th of July 2020 i went to submit a prescription at Vlicks in Jabulani Mall like normal in this Pandemic pensioners and pregnant ladies are regarded as high risks and since most shops they do not allow us to stand in queues i entered the mall i went straight to clicks and was stopped by a security at the door and was told i have to go outside in long queue and i asked for a manager she came through and asked me what was wrong about me i said I'm pregnant and as per my knowledge we're not allowed to stand in queues and she asked based on what that i cannot stand in a queue and if was regarded as high risk i wasn't going to be at the mall and there was no rule said by clicks that we should be treated differently and she won't do that i must go outside like any other people hey we has some argument and told her she's houng to be reported because all the clicks I've been when going to buy my essentials we're are given first preferences with the pensioners and all other shops so the Mamnager So Called Dudu came with her attitude and was also rude to me i was very very disappointed in all honesty i had to submit my prescription else where in another clicks the next day please she needs to be dealt with and her level of understanding is way out and no customer service at all when we argued i told her and she said you must also write what you're telling me i don't care. Can this matter be dealt with immediately.
Comment
COMPLAINT #4208 - Customer Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.