Vodacom Shop Westwood Mall Bad News - Consumer Complaint for Vodacom - Head Office

Bought a Huawei B168 router which did not accept a sim card. Took the product back to the shop, they in turn sent it for repairs and advised me that it will cost R1100 to repair the brand new, unused router. I refused and requested a new product. The owner, Mr J Jhazbhay arrogantly refused. See letter attached.