Not receiving what is advertised - Consumer Complaint for Fishaways



SENDER
Yvonne Hattingh
RECIPIENT
Fishaways
I has stopped using the app as on three occasions I did not receive what I ordered
So on Sunday I decided it drive to the outlet on glenugie road in Pinetown KZN
I ordered the special hake and chips with onion rings for 39.95
I checked with the lady three times that it’s the special with onion rings she assured me she was aware of that.
I also ordered prawn pops and a buddy coke
When my order was brought to me my coke was missing I then asked for it
This distracted me and I did not check the rest of my order
When I got home there was NO onion rings in my packet.
I phoned the shop only to be told the lady taking my order captured the incorrect item but not to worry it was the same price.
When I asked the manager what she was going to do to she said say sorry !!!

I will never put my foot in a fish a ways again ...........
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COMPLAINT #11091 - Product Issues
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