Sales issue - Consumer Complaint for Vodacom - Head Office



SENDER
Zacharia Ghatsi
I made a purchase on my vodacom app last month using my bank card, I didn't receive anything from you guys and called in to enquire for more than an hour talking to different agents and they gave an email that I did send but no reply to that email as well.... Since this is just useless to me please refund my money that used to purchase I cannot wait in the dark for something that I purchased with my money.....
Reply by Faiza Benjamin on 22 December, 2020
Today i shaked and twice win two puzzles both of which prizes i needed each one puzzle th3n both times i was told i already have these puzzles??!!How is that possuble and i havr all screen shots of the happening Cmon giys 24/12 is my birthday and so want my rightfully earned prize I want answers ir changing network vodacom Never expected thsi treatment from vodacom And for a cheeck i get diz3ns of pictures to check
Comment
COMPLAINT #9622 - Sales Issues
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