pick ups only policy, no delivery - Consumer Complaint for J&T Express Philippines



SENDER
Zachy Dimaporo
J & T, Parang, Maguindanao branch, services complaints.

They only accept pick ups, no delivery on your place/home. They 'll send messages saying, "maam you order arrived, pls pick up/dele very". Yet, when choosing delivery, they don't accept any.
The customers payed the delivery fully but pls notice this problem. I am a student, I always have a classes even if its Sunday. Because of unstable network. We used Sundays. Plus, since it is online class. Teachers are more demanding at students attention.
I am living alone.Thus, pls may it be solve. Thnk u for your time & consideration.
Comment
COMPLAINT #11370 - Service Issues
Required to inform you about complaint approval (or reject).
We will not publish your email.