Complaint regarding Couches l bought at your Bizana branch - Consumer Complaint for Bradlows - Head Office

I had gone to your shop at Bizana on Thursday the 26th of November to make an enquiry about a lounge suit that I intended to buy, (celebrity lounge suite) when l got there the sales lady by the name of Pat including the cashier whose name l don't know told me that the lounge suite is on special for black Friday and it's R15999.. if l don't buy it then, l would get it for R23999(when l asked them if l could maybe laybye it and pay the balance on the following Monday).. I went and called my husband to go and buy it as l did not want to lose on the special, we bought the couches and they were delivered incomplete on the 30th of November 3 mushroom and 1 brown which the was taken back to the warehouse to be exchanged... Up until today I have been given the run around.. And unfortunately my husband passed away on the 22nd of December, lf I do not get a response from you regarding this l am going to involve my lawyers.