Sendi mali PEP store in highflats KZN - Consumer Complaint for PEP STORES



SENDER
Zimbili Cele
RECIPIENT
PEP STORES
I have sent money for my mother on the 25th
then my mother sent one of my siblings to go and get the money for her

She was taken from pillar to post was told they couldn't help with no reason

till 16:11 on the 26 when all this happened i was with her on the phone

i told her to ask for a manager who told her that there money was there the only problem was the network

only to find out that was no true because the money was already out by then.
below is the information

please assist my mother need this money she need to buy medication.

2021-02-25 15:13 02-724105734 346****169 Send Voucher (Voucher Purchased) 1500,00 27736932327 PEP DURBAN Instant Money

2021-02-26 14:50 02-724602039 346****169 Cash-Out (Voucher Redeemed) -1500,00 27736932327 PEP HIGHFLATS 8425 Instant Money
Comment
COMPLAINT #12553 - Customer Service Issues
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