I purchased personal items yesterday at clicks safari tuine in rustenburg. First of all the cashier took his time chatting to other staff members and rung items double a couple of times, after which I pointed out his mistake, he started to get visibly irritated with me and then shouted out to the manager what products he should remove.
I don't think it's advised to do so because it's two men working with lady items and imbarrasing me infront of the whole store.
That goes against my human right to personal information and human integrity.
After waiting for what it felt like an eternity i could eventually pay.
Second issue was the Security Guard lady, when exiting the store the beepers went off because of the one tag, the security ripped the bag out of my hand and continued to take one by one item out of the bag and swing it around for all to see...
I felt victimized and very imbarrased.
I asked her if it was necessary to make such a big scene about it and her response was that maybe i stole something so she must be very thorough with the search.
I expect an apology for this. And rest assured i will not stop to follow up on this matter until this is resolved.
The cashier and security guard should be reprimanded and sent to a course for training!
It is unexceptable to treat a customer like this!!
This happens alot, this is not the first time this has happened to me!
Management should be ashamed of the way staff treats the customers.