I need a new washing machine Asap after lockdown, i dont to negotiate anymore. - Consumer Complaint for OK Furniture - Head Office

My name is Zizipho Qusayo in the free state Welkom, i bought a washing machine cash upfront, after a month which was on February i lay a complkaint that the product was not spinning but i was never taken seriously, all this happened way before lockdown take place, been calling the shop, and the lady who was helping me but all that was a waste of my airtime and energy they kept promising that will come check the machine but never showed up, now om done talking i will take the machine myself back to the shop, ok staff is so ignorant and suddenly dont care about thier customers, im so disappointed I've been using shop for many years never experienced any issue, want this problem solved.