CORNWALL COMMUNICATIONS LTD Complaints

I have had internet for about three years or more, I have yet to see what I am paying for. It barely works, days go by no internet and whenever you call customer care or Mr. Sinclair all you get are promises of a technician and I am yet to see one. No technician comes,Your days are not being reimbursed. I have paid my bill on the 29th of January 2021 and from then untill now it goes away every morning from 8am-4pm or longer and for the pass 3 days I have had no internet what so ever, customer care and Mr. Sinclair has been contacted numerous times still nothing.

My account is 9819....I'm paying $4100.00 a month and I'm not getting my monies worth!I'm not getting TNT, Bet, USA, Fox Action, VH1-NA,AXN among others, trying to get customer service and I've yet to have my calls answered! This company has three numbers all of which go unanswered!

I upgrade my service from regular internet to fiber and to my God instead it improved from the better its worst.When I call the office they are so unprofessional, not to mention when I call Sinclair to asked what's happening he is also getting frustrated and telling customers he is not sure what is happening. They don't communication to customers they just come in the area and disrupt the service without telling customers. They are not mindful to say persons are working from home and also kids are doing online classes. This company is a big joke and a waste of time , all who is reading this I will be filing a complaint with the bureau of standard and you all should do the same or sign a petition against them because they don't care about customer all they care about is there money. But mind you if all the cusromers should take they business somewhere else you all will be out of a job.One of the lady in the office me she can't do anything and if I want to go to another come then its OK with her. I don't know where Sinclair get these nasty ass people to work with not to make mention of the one call Vanessa she sick stomach. You guys need to go back to the drawing board and come again.

I’m an American tourist and while visiting this beautiful country I teach online... I paid for Cornwall internet and cable services in August (2020) and still no service. I went to the office with the modem and my complaint and still no technician has shown up and no service. I try to email and work from my phone and use cellular data but I’ve paid Cornwall for service and it has not been rendered.

The cable is the worst, the internet doesn't work none at all...the workers at the montego bay branch know nothing about customer service, they should go work in corn fields....