Dischem Bedford Centre Complaints
South Africa - Store G6 Bedford Centre, 1 Van Der Linde Road, Gauteng, Bedfordview
60347243
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Consumer Complaints ( 45 )
I buy Shape for my wife for nearly a year from Dischem Wonderboom Junction. For the past month I couldn't find Strawberry or Vanilla flavor. There was only Chocolate flavor and she can't drink it. I bought another brand G.I. Lean Strawberry. She can't drink it for it makes her bloated and now we sit with R150 down the drain as pensioners. When I ask the lady who works on the floor what is the email address she doesn't want to give it to me. I am really disappointed. I drive a far way to do our shopping at Wonderboom Junction Dischem.
Comment COMPLAINT #11133 - Product Issues
I don’t ever complain about service but Today takes the cake. I walked in at Dischem Nicolway at about 5:40 and headed to the Dispensary- before even going to Dischem Nicoleway I check their trading times and see they close at 7 . After standing inline and later having a problem with the pharmacist not being able to claim my prescription from the medical-aid she calls a lady Leslie who I assume is the head pharmacist and she sorts everything out. I quickly go to get masks and on my way to the deodorant isle the teller calls me and say I need to go pay at this point its 6;20, i told her I still need to get somethings and she pulls a face. I went to get my deodorant but never got the shampoo or other things I need. I get beckoned to the teller and she said I need to pay with my card because she cashed up already. I asked her
why because they indicate that they close at 7 and she said its because of covid transport is leaving. I then get my card out and swipe, but because I was planning to pay with cash the card declined and I needed to try another account- at this point the teller keeps telling me transport is leaving I need to hurry. I have no idea if she heard my reply but what I said to her was the following “Lockdown affects us all not just you, I need to ask my boss nicely just to leave an hour and a half earlier just to come get my chronic medication so if you have a problem helping me at 6:30 you can go complain to your dispensary that is taking so long. Also dont put on google that you close at 7 and then leave at 6:30” i then asked for her name and she uttered something un hearable. So I looked on my slip now to check the name and it states Z. Magudulela
Im sorry but you will lose customers with staff that has this attitude- yes its a pandemic but if you listened to the presents speach people are allowed to work till 8 so that they have time to meet the 9 oclock curfew. Dont tell me transport is clearing at 6:30 when ive pased pass Nicolway and Bryanston taxi stops at 8:10 at night on my way home and there are still taxis waiting
Comment why because they indicate that they close at 7 and she said its because of covid transport is leaving. I then get my card out and swipe, but because I was planning to pay with cash the card declined and I needed to try another account- at this point the teller keeps telling me transport is leaving I need to hurry. I have no idea if she heard my reply but what I said to her was the following “Lockdown affects us all not just you, I need to ask my boss nicely just to leave an hour and a half earlier just to come get my chronic medication so if you have a problem helping me at 6:30 you can go complain to your dispensary that is taking so long. Also dont put on google that you close at 7 and then leave at 6:30” i then asked for her name and she uttered something un hearable. So I looked on my slip now to check the name and it states Z. Magudulela
Im sorry but you will lose customers with staff that has this attitude- yes its a pandemic but if you listened to the presents speach people are allowed to work till 8 so that they have time to meet the 9 oclock curfew. Dont tell me transport is clearing at 6:30 when ive pased pass Nicolway and Bryanston taxi stops at 8:10 at night on my way home and there are still taxis waiting
COMPLAINT #11073 - Customer Service Issues
Hi am Isaac from Diepkloof phase2 soweto...i really really need help...if you can just help me with food please please...i am not working so am struggling to get food please help...my number is 081474 7910...please
Comment COMPLAINT #10996 - Other Issues
Good day hope this mail finds you well. I would like to express my disappointment to your clinic services.
I have been using your clinic in somerset mall for my baby's immunization and I was told that I don't need to make a booking everytime I went last year.
Today I took my baby for immunization and I was told that I needed to make a booking. It was so disappointing because I had to drive 60 km to get there and to be told this.
Worse of all I was sent a message reminding me about the immunization and atleast it should have been mentioned on the message that the procedure has change and that I need to make a booking before I come.
Kind regards,
K. Soldaat
062 537 0418 /081 465 1914
Comment I have been using your clinic in somerset mall for my baby's immunization and I was told that I don't need to make a booking everytime I went last year.
Today I took my baby for immunization and I was told that I needed to make a booking. It was so disappointing because I had to drive 60 km to get there and to be told this.
Worse of all I was sent a message reminding me about the immunization and atleast it should have been mentioned on the message that the procedure has change and that I need to make a booking before I come.
Kind regards,
K. Soldaat
062 537 0418 /081 465 1914
COMPLAINT #10646 - Other Issues
Friday 13th April went to Dischem Bedford Square puchased a cosmetic from counter BIONIKE requested a certain colour to my disappointment i was issued the incorrect colour, cause she was having a conversation! had to drive back from Edenvale on my return Sunday 16/4/ this lady told me we have no stock went to counter no 007 115678 P.RAMOTHIBE gave me a credit and asked me to wait, she came back with the product I requested, where the lady at the cosmetic counter told me, Dischem has no stock, I was amazed and the polite and helpful manner P.RAMOTHIBE helped me, without being ignored, good for you P.RAMOTHIBE thank you for your wonderful help
Toni
Comment Toni
COMPLAINT #1553 - Customer Service Issues
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