SportyBet Nigeria Complaints

Nigeria - Nigeria
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Consumer Complaints ( 73 )

SENDER
Samuel James
Good day Sportybet customer care headquarter Nigeria I am the mother of Samuel James whom one of your customer played with my account on first of October 2020 which ur I immediately complained to ur customer care and some instruction was given to my son and we followed it by sending his Ids statement of account that d money was dudcted by online Sportybet. We have being calling wasisting credit without any picking the call. B4 submission of the ids he saw some amount came back to his Sportybet account we try to transfer the money into my account and his account all to no avail. In 2 different days with the amount on record. Pls we sent all u requer waiting for the money to use it for family issues today is 26th day now what is happening let me know if I can involve our family lawyer about it my complaint is with first bank where u people deducted my money . for Sportybet office to call my son that they noticed abnormal withdrawal from his account he should give them his pin so that the money will be pay back and he refused to comply. With them we are not sure if is from Sportybet office as said.the phone number was sent to u for verification pls seriously need my money open his Sportybet account so that all the left on phone can be transfer to his account or mine from today tomorrow I NEED MY MONEY OR SPORTYBET WILL BE TAKENG TO COURT THIS WEEK. DON'T ALLOW ME TO CRY TO GOD AS A WIDOW AND FATHERLESS. EXODUS 22:22-24 AS I TEXT THE NUMBER THAT CALLED AFTER DEDUCTING MY MONEY. I HAVE WAITED ENOUGH FOR PEACE TO REIGN BETWEEN ME AND UR OFFICE. REMAIN BLESS.
Reply by Dammy on 25 November, 2020
Omg this is very bad name to sportybet company..
For taking people money from there bank account
If there is anybody that can locate there shop in Nigeria bcz I don't sure that they have company in Nigeria true my investigation.... If we can get anyone staff of sporty bet I believe our money will be refund all
Comment
COMPLAINT #7819 - Refund / Exchange Issues
SENDER
Samuel James
Am Samuel James sportybet withdral the some of 430,700 nair from my mother's bank account and put it in my Sportybet account I complaint to them before the have hacked my sportbet account now they is 220,001.44 I wanted to Withdrawal it showing him that I should call consumer and I did till I want to Withdrawal the money plz help my number is 07082461124 and my account number is 0033896522 bank name is Samuel James thanks.
Comment
COMPLAINT #7802 - Delivery Issues
SENDER
Adenuga Oluyemi Olaniyi
I was debited of 33,000 naira in my account without making any deposits to my Sportybet account,which has been dormant for a while now. I contacted my bank,they told me payment was made through Paystack and so after contacting Paystack,i was informed that the debit was made from my Sportybet account which no one had access to. I called the Sportybet customer care, did a live chat and was assured of full reactivation with 24hours. After the first 24hours without any progress, I contacted their customer care line again,where I was asked to verify my Date of Birth,using my BVN which I did and informed them via the email that was sent to me. By this time, I had already reset my password and withdrawal pin and was asked to wait another 72hours. I have waited for 72hours and yesterday again,after contacting the Customer care line, I was asked to wait for another 24hours which I have done now,but I am yet to withdraw my funds or even place a bet. It's also showing me that I can't withdraw all the money on my account. This is the first betting site with so much problems. And I have told them I will take this issue to court if it's not done within today,on the instructions of my father. Thanks
Comment
COMPLAINT #7726 - Refund / Exchange Issues
SENDER
Animashaun Abdulhaleem Kofoworola
My account was debited today around 11am consecutively removing money from my bank account.
I had to block my atm card on my phone ......they removed my money till it remains 543naira pls do something fast about this....

The space for file below cannot occupy my evidence I have two screenshots of my bank app
Other Issues Photo

Reply by Ajiboye Matthew on 9 November, 2020
My account was debited with the card I used to registered for the sportybet due to the fact that my account was hacked by the fraudster and my registered phone number is 09056551406
Comment
COMPLAINT #7689 - Other Issues
SENDER
Olamilekan
On the 20/10/2020 I got a call from your staff that told me that I'm qualified for 30,000 bonus that I should call any OTP I received for him unknown to me that he will deduct money from my bank account I gave him my OTP but immediately after that I got a debit of #20,000 on my bank account and my sporty bet account was hacked please kindly reverse the money back to my account and unblock my sporty bet account please my phone number is 07035015225
Comment
COMPLAINT #7645 - Refund / Exchange Issues
SENDER
Innocent Rheal
On 4am 20th oct my money the sum of 30200 was taken from my Zenith Bank account without my consent I don't understand how we are supposed to feel safe with sportybet when our money can be taken from our account at any time without our knowledge. Please refund me my money this is very unfair.
Reply by Animashaun Abdulhaleem Kofoworola on 21 October, 2020
Me too o
Money was removed in my account today from sportybet around 11am today
My no is 08088829547
Reply by adeosun sherif on 27 October, 2020
A sum of 73,000 was deducted from my account through sportybet platform. Please you need to do something ASAP through 09069093274
Comment
COMPLAINT #7638 - Refund / Exchange Issues
SENDER
Oyediran Iyanuoluwa Joseph
I withdrew some amount of money from my Sportybet account, I was debited instantly but I did not receive any credit alert into my bank account since a week ago..
I have made several calls and messages but nothing has been done..they seem to be taking me as a fool
Comment
COMPLAINT #7516 - Refund / Exchange Issues
SENDER
Adamu Mohammed Sugar
pending saying my account is under risk. Please kindly help me to withdraw my money... thanks

My Name is Adamu Mohammed Sugar
Reply by Adamu Mohammed Sugar on 14 October, 2020
My account is under financial risk and I want to retrieve it back... thanks
Comment
COMPLAINT #7449 - Customer Service Issues
SENDER
OSENI MOSHOOD OKEDARE
Sportybet return my money back you guys withdraw all my money on saturday 10th oct. 2020 morning and I found out that you have withdraw all my money or else some bad will happen i will shout you guys out. i never know that SPORTYBET IS S FRAUDSTER SPORT SITE REFUND MY MONEY IMMEDIATELY
CONTACT ME HERE 08189375182
AND THEY HAVE BLOCKED ME I CAN'T LOGIN AGAIN PAY ME BACK MY MONEY YOU GUYS WITHDRAW FROM MY GTBANK ACCOUNT
Comment
COMPLAINT #7431 - Refund / Exchange Issues
SENDER
Mohammed Adamu Sugar
My account no. has been hacked through sportybet account and withdraw 18,600 from my account this morning and I also don't have access to my sportybet account.... please help
Comment
COMPLAINT #7426 - Other Issues
SENDER
Suleiman Abdullahi
My registered sportybet phone number has been locked since friday despite the fact I reported a fraud of unauthorized withdrawal from my bank account to sportybet account. Since then sportybet locked my account with sum of cash inside. All the instructions to follow before fully reactivation of my account has been duely observed yet my account remain locked. Please I want my account fully back to me.
Reply by Johnbull Daniel on 13 October, 2020
My sporty bet Account was hack
Comment
COMPLAINT #7398 - Customer Service Issues
SENDER
Okita Emmanuel
Since Thursday last week I make a withdrawal from my sportybet account and it's was pending and since then I can't be able to make any transaction on my account again,I can only play games and I can't withdraw so what really happened to sportybet I have been calling on customer care they refused to pick up my call so I don't know what to do now, please I want my account retrieve back so I can be using it's freely
Comment
COMPLAINT #7362 - Customer Service Issues
SENDER
Morayo Bello
An unknown agent from sportybet NIGERIA withdrew N13000 from my account this morning 12 Oct 2020. Please help me retrieve back my money and my sportybet account. Thanks
Reply by Timothy chibueze ogbuji on 16 October, 2020
Am Timothy, my bank account was credited when I checked it was sportybet and I did not make any withdrawal, I try to login to check what happened and I have a notification that states that my account 08139615011 has been locked, I need my account fully back because I have a lots of money in there
Comment
COMPLAINT #7355 - Refund / Exchange Issues
SENDER
Suleiman Abdullahi
My account was hacked on 9th oct 2020 and withdrew the sum of 84k from my bank account I really need my money back pls.
Comment
COMPLAINT #7338 - Customer Service Issues
SENDER
Olalere gafari
Sum of 21,000 as been deducted from my bank account from one of your agent without my knowledge. Pls help refund the money back.this is highest level of fraud
Comment
COMPLAINT #7318 - Customer Service Issues
SENDER
Mayowa Olabode
My account was fraudulently debited from my access bank account through sporty bet. The sum of 15000 was completely withdrawn now am left with zero naira.Its really painful that shows we are not safe with our details on your sportybet unlike other bets. Please kindly refund my money back.
Comment
COMPLAINT #7201 - Refund / Exchange Issues
SENDER
Kehinde oluwatosin Samuel
Hello, your people withdrew the amount of 300k from my gtb account into my sporty bet account and now, the account has been locked. My number is 08140722120
Comment
COMPLAINT #7151 - Billing or Collection Issues
SENDER
Olowoyeye tobi adegboyega
10,000naira was withdrawn from my access bank account yesterday through my sportybet account and my account could not be accessed since yesterday.
Reply by Olowoyeye Adegboyega on 15 October, 2020
Pls now return my money, what is going on.. pls
Comment
COMPLAINT #7124 - Other Issues
SENDER
Bright anannaba
They hack my account and deduct money from my bank and I have lay the complain to sportybet since 3 October nothing have been done to get it back I even call customer care but still I didnt get it back is it how sportybet work the man is still making use of my bet account, asking me to give them my pin number if u can't retrieve it u let me know pls help me get the account back
Comment
COMPLAINT #7102 - Refund / Exchange Issues
SENDER
Adeleye Gabriel
Sporty bet withdrawn all my money from my Account over night of sum amount of #48,000 Naira without my consent, how did sporty bet so useless to the extend that a third party would break into your account and get all your money withdraw, no top message was sent to know anything was going on the account and my password on the sporty bet was changed up till now I can’t get into my account. Sporty bet do refund my money back ASAP .
Comment
COMPLAINT #7100 - Contract Issues