Aramex Bahrain Complaints

Bahrain - 3 & 4 gate 18, GLS compound, Aradous Highway, Muharraq
+973 1733 0434

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Consumer Complaints ( 5 )

SENDER
Nepal
My shipment that arrived Muharraq om May 31, was due to be delivered on June 3 tracking no. 1795610795 has not delivered yet. The miserable so called help desk forwarded their manager number to contact and receive a call from him. His name is Fadhel Aljishi. He never called and did not pick up his line. Again after promising us thst they will deliver it today before 4pm, they did not. Wben we call they bluntly said tomorroe. If I compare their service to DHL, is like comparing black and white.
Comment
COMPLAINT #1865 - Delivery Issues
SENDER
Nepal Badr
My shipment no. 1795610795 had reached Muharraq station on May 31 as per the tracker and Amazon email update. The expected delivery was June 3 before Eid. Unfortunately, I was notified that it will be delivered on June 8. The delivery man came to my house ran the bell and my house maid was inside but could not hear the ringing. He decided to leave without bothering himself calling. When I received an email from amazon (nothing from Aramex) stated that it was attempted to deliver, I called Muharraq station to find out. Mr. Surish, bluntly, said without explaining why they did not contact the customer since they do have the contact number, he said it will be delivered tomorrow. The call is recorded, I hope the quality assurance should listen to it. It could have saved the company time, money, effort and above all customer discontent if the delivery man would care more and contact the customer.
Very disappointed with Aramex service, If I would compare it to DHL, it is like comparing black and white!
Delivery Issues Photo

Comment
COMPLAINT #1864 - Delivery Issues
SENDER
Sanskriti
So, after I file a complaint for late delivery, I track the package status and to my service it’s updated online that attempted to deliver but customer not available.

what a bulllshit lie
Delivery Issues Photo

Comment
COMPLAINT #1835 - Delivery Issues
SENDER
Sanskriti
My package already arrived Bahrain but no signage for delivery. When the package has written that it’s express delivery
For what it’s being hold, it’s so annoying.
Aramex customer service is worst as usual.....
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COMPLAINT #1834 - Delivery Issues
SENDER
Sardar Aamir Javed
I am having a very bad experience due with you guys. we did a big mistake to deal with Aramex. No one is responsible, no one is answering the calls, there is nothing called commitment. From Sales Executive to Sales Manager no one is responsible.
Comment
COMPLAINT #1781 - Customer Service Issues