LBC - Head Office Complaints

Written in the lbc website tracking my item are already for pick up but when my mother went there they said they will look for it then they will call, 4 times my mother and sibling went there but still not yet availlable, its already 8 days from the day i send it. Pls do something its not easy to go to your office everyday, we have also other comitment

Customer service says item is out for delivery and its been 3 days.
Tracking says house is closed and delivery will be next day!
Courier has not even called the reciever well in fact contact number has been given and noted by courier!

Poor service of delivery they said 1 day delivery but i already leave and i just ask my relatives so they can bring the package but disappointed the package wasn't delivered and the next day! Its ok it happened once but twice no!no!

My item wasn't delivered yet. It is expected and should be delivered today; however, there is a shipment issue.

Also, there is a more or less 5-hour gap/delay in posting updates online.

ANUNG KATANGAHAN TOH LBC EXPRESS SBI EXPECT DELIVERY TODAY SO AKO NMAN ANTAY HANGGANG 7 PM TAKENOTE PO MAY ONE WEEK NA PO MAHIGIT YUNG PACKAGE KO SA WAREHOUSE NILA... NAG 7PM NA WALA PA DN DUMATING

April 27 nagpadeliver ako sa inyo ng item door to door from pampanga to batangas, may 7 na hindi parin maideliver ang item, hanggang ngayon nasa lipa delivery hub parin. anyare?

Your courier didn't know how to wait for the customer to accept his parcel. As per customer he is along the area of the delivery address when you're courier arrived to received the package with this trucking number 20000002569763.

Hello lbc Pototan,Tagal na po na po ng items Ko,sana April 5 received Ko na,Pero hanggag ngayon April 14 na,wala pa,,ilang beses na Kami pa balik2 Jan ng mister Ko,sabi ng staff nyo wala pa daw,Pero ng e pa check sa computer yong tracking # received na daw,sana Ma aksyonan nyo po,kahit maliit lg na bagay o Hindi mahal yong items na yon sana Ma aksyonan po,taz Kapag E ask Ang staff mga suplado pa,Maliban sa Hindi,,sana maging responsible yong mga staff nyo Jan,hindi po lbc Ang may problema Ang mga staff po ng lbc yon Ang may problema,,Salamat po,,,

Please naman tell your delivery boy na maghanap at mag hintay. Yung kapatid ko lumpo kaya nga pina door to door ko tas ang magyayare hindi nang hintay ang delivery boy. Twice na to nangyare saken nakaraan din nagpadala ako mga nagmamadali ang delivery boy kaya need pa puntahan sa Tagoloan. Panu ngayon yan mag hintay na naman ng ilang araw bago makuha ang padala or need puntahan sa Tagoloan branch. Hindi kayo Hari ng padala, hari kayo ng sablay lbc tagoloan branch. Please please naman ayusin nyo serbisyo nyo. Nakaka init kayo ng ulo.

May concern lang po sana ako sa parcel ko hangang ngayun hindi parin na deliver sakin ito po yung tracking no. Q 173139976226 ito po yung addres q pagsabungan sector.6 mandaue city house#. 6-095 cel# 09223712548 pls po hindi kopo ma pick up yan may baby po ako at hindi ko kabisado ang address nio pwdi kopo ma pick up sa insular branch ng lbc dito sa malapit lang sa basak mandaue pru jan sa lapu lapu malayo po at hindi ko kabisado jan.

Since March 6, 2019, LBC DELIVERY Team have received my order which was transferred by Xpost to them but up to now, March 12, 2019 there's no delivery happened nor txt message that my item will be delivered. May kasabayan po akong order n same Xpost ung delivery and transferred to LBC Lipa delivery hub, at same date and time dumating sa knila pero it was delivered immediately. Etong order ko na huli ang hindi tlg diniliver ng LBC.

Update ko lng Po ung passport ko February 19,2019 na relished hanggang ngaun wala. ung inapplyan ko Po naiwan nako pina rush ko Po ung passport sa akala ko maspapadali at sakto naman sa araw na pag iintay ko sinasabi nyo 3-4 days ang dating sa bayan namin. Maraming salamat Po.

Almost 1 week na nga akong naghintay ng order ko na pina ship thru LBC tapos nung na recieve nyo na yung product itratransfer nyo pa sa ibang branch para ako pa ang pumick up?! Idadahilan nyo na hindi kayo nagdedeliver dito sa lugar namin eh samantalang bayad ako ng shipping fee ko so dapat lang na iship nyo mismo sakin ang product!! Ang pangit ng service ng branch nyo!