SportyBet Nigeria Complaints

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Consumer Complaints ( 145 )

SENDER
Ignatius Bibiana
I received three debit alerts on my phone on the 3rd of October 2020 at around 10pm and the debit alert shows that the money was debited by SportyBet. I laid a complaint to my bank and interswitchLAN and also SportyBet via Twitter. interswitchLAN told me the money was traced to a Stanbic IBTC bank and I should contact my bank immediately which I did afterwards my account, ATM, online mobile banking was frozen even till now. Only for me to get a message from my bank telling me that SportyBet said the transaction was successful whereby I never authorized any transactions of such. The amount debited illegally is 22 thousand naira. I'm an orphan and God knows if I take this drastic step it won't be good for anyone of you. Please investigate and refund my money back.
Refund / Exchange Issues Photo

Reply by Emmanuel olatunji oladiran on 11 November, 2020
This is Emmanuel olatunji oladiran one of your customer I deposit into my sportybet account yesterday night but this morning my bank account was debt from sportybet agent...please how can will take this when your customer account don't safe under your company.
Reply by Emmanuel olatunji oladiran on 11 November, 2020
Why this be happened in your company so anybody bank account don't safe with you peoples again I have account with sportybet and I try to transfer money in to my account online with my ATM card I transfer#2000 into my sportybet account around 10:16pm I just saw second debit alert again around 10:24pm and the transaction come from the same bet company.. This is the first transaction details..Acct:219**671
DT:10/11/2020:10:16:38PM
MC Loc Web Prch-031521332981--Sport
DR Amt:2,000.00
Bal:2,066.04
REF:1187276213
Get Our Mobile App. Click bit.ly/myzapp.and this is the second that I don't approved..Acct:219**671
DT:10/11/2020:10:23:59PM
MC Loc Web Prch-031521007351--Sport
DR Amt:2,000.00
Bal:66.04
REF:1187290288
Get Our Mobile App. Click bit.ly/myzapp.please I have a good evidence about this just help me to return my morning back that is it since yesterday I wish to change my sportybet account password the account was block since yesterday and my money is inside the account why you peoples do this to us it not good ooo and I don't what any problems for any person just open my account and returned my money.
Comment
COMPLAINT #8410 - Refund / Exchange Issues
SENDER
Bolorunduro pelemo
Please I have been calling sporty bet for past 7 day now for them to get my account reactivated after I call them to restrict my account after finding out that it was compromised by some hackers.
Service Issues Photo

Reply by Emmanuel olatunji oladiran on 12 November, 2020
No any harcker it their worker using customers account details to harck peoples account but just promise you return my money or else am coming for you peoples my sportybet account was using by one of the worker am using zenith back when I open my account seeing that someone used my account make a withdrawal from my to GTB bank and am using zenith bank also deposit #2000 into my sportybet account when I login my account is zero in my account just wait and see am coming for you peoples many complain but you don't do anything it my own will be the last in your company ....stealing by trick in your company...sportybet barawo all the worker returned my money to my account
Comment
COMPLAINT #8249 - Service Issues
SENDER
Bello Ahmed Oluwatimileyin
I can say sportybet is yet to respond to any of us here. We all should know what to do. Because these fraudsters keeps defrauding people's money via sportybet account, while sportybet is silent about it. We need sportybet to respond to our cries.
Comment
COMPLAINT #8063 - Refund / Exchange Issues
SENDER
OLUSHOLA JOSEPH AGBONA
Good afternoon all my name is OLUSHOLA JOSEPH AGBONA with phone no: 08037340766. Last two weeks ago my account was compromised by Fraudster and I immediately called on your customer service representative and requested for them to block my account which they did for 4 days after then I changed my password and withdrawals pin and send them a mail to reactivate my sportybet account back only for them to place self exclusion notice till October 2029. I open another account with phone no:07089755335 and could not link my BVN please I really need you to fixed my challenge
Customer Service Issues Photo

Comment
COMPLAINT #8009 - Customer Service Issues
SENDER
Ofomata Maduabuchi Emmanuel
On the 17th of November at around 9.24pm. I received 5 consecutive unauthorized transactions on my GTB Bank account to SportyPay/SportyBet.

First withdrawal: N50,000
Second: N100,000
Third: N100,000
Fourth: N100,000
Fifth: N30,000

I typically used to bet small amounts, but all my funds meant for my business were unscrupulously withdrawn. Despite calls to reverse the transactions through your app. Nothing was done and the funds were used to bet and a bulk of it was transferred to 8 multiple accounts with Stanbic IBTC.

As follows with the accompanying amounts:
7018922511: N31,700
7018511054: N48,400
9017982703: N48,500
9011908453: N48,600
7011694294: N48,700
8028766446: N48,800
9017591471: N48,900
7084943427: N49,000

Please help me recover my life savings. I beg you in God's name.
Reply by Oluwaseyi Adebisi on 17 December, 2020
Authorized withdrawal of 38 thousand in my Access Bank account. I use to bet small amount but someone hacked Into my sporty bet account and funded it with my bank account and unscrupulously withdrew all my money.

I have all details of the scammer with me. This money is meant for business. Pls help
Reply by Oluwaseyi Adebisi on 17 December, 2020
Authorized withdrawal of 38k to fund sportybet account. I received 7 consecutives unauthorized transaction from my Access Bank account to fund sportybet/sportypay.
Details of withdrawals.

First withdrawal 1,000
Second withdrawal 10,000
Third withdrawal 20,000
Forth withdrawal 5,000
Fifth withdrawal 2,000
Sixth withdrawal 500
Seventh withdrawal 200

I typically used to bet in small amount, but all funds meant for business were unscrupulously withdrawn to fund sportybet/sportypay.

Here is the account details of the scammer.
Acc Name: Nieza oluwaseyi Adebisi
Bank Name: Providus Bank
Acc Number:9939154475

Pls sir/ma I will like this person to be apprehended and get the reversal of all transactions. God bless
Comment
COMPLAINT #7984 - Other Issues
SENDER
Onome Mark Djukpan
My name is Onome Mark Djukpan. My funds were withdrawn from my bank account illegally without permission and used to play bets. Also my bet account was hacked and used to play games and withdraw winnings. I want my money refunded with immediate effect or face a lawsuit.
Refund / Exchange Issues Photo

Comment
COMPLAINT #7983 - Refund / Exchange Issues
SENDER
Adedokun Adewale Aliu
My account was debited today around 8am consecutively removing money from my bank account ON THE 27/10/2020.
I had to go to my bank (GTB) to block the card and account ......they removed my money (N107,000)till it remains 806naira please do something fast about this.... my account number is 0217516366
resolving this crime will be highly appreciated and will also claimed your innocent and will not attached you to de-frunding act.
The space for file attached is the evidence from my bank account statement. i will my move to be refund back.
Reply by Matthew Ajiboye on 10 November, 2020

My account was debited today around 10:02am consecutively removing money from my bank account ON THE 08/11/2020.
I had to go to my bank (GTB) to block the card and account ......they removed my money (N13,500)please do something fast about this.... my account number is 0159156095
resolving this crime will be highly appreciated and will also claimed your innocent and will not attached you to de-frunding act.
The space for file attached is the evidence from my bank account statement. i will my move to be refund back.
Reply by Toheeb Olayinka on 14 November, 2020
My withdrawal has been block because of fraudster that want to withdraw money from my sportybet account without BVN verification
Comment
COMPLAINT #7941 - Refund / Exchange Issues
SENDER
Ihedigbo Sorochi
Good day sir/ma
I played two games since on the 17th of October 2020 and the games was won but this games are still hanging please check what can be done to release the games.
Other Issues Photo

Reply by Dada Adeniyi on 7 December, 2020
Please re-activate my account pls
Comment
COMPLAINT #7934 - Other Issues
SENDER
Oluwalana abide jomiloju
Some logged into my sportybet account, withdrew all the money there,and also all the money in my account.changed my password and blocked my account. I can't access the account again, please I need to access my account to be able to know the account number the money was deposited into so as to report it.I need your help please
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COMPLAINT #7927 - Refund / Exchange Issues
SENDER
Olatunde oladayo amos
I didn't go in to your bet but evening I just seen alert from my bank account that PG-S/PORTYP Y deduct my 50k without going in to your bet and change my password immediately so for this reason refund my money in to my account before i take some necessary step on it i will not delete any of the message and its going to be an evidence for me in the court of law. My account number onces again 0049256043 olatunde oladayo amos.
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COMPLAINT #7860 - Other Issues
SENDER
Iyoha Desmond
Some logged into my sportybet account, withdrew all the money there, changed my password and blocked my account. I can't access the account again, please I need to access my account to be able to know the account number the money was deposited into so as to report it. Please help
Comment
COMPLAINT #7858 - Other Issues
SENDER
Bello Ahmed Oluwatimileyin
I was debited amount of 30k by these so called scammers who i think infiltrated your firewall in sportybet. Of which they are your agent. Sportybet, you would have to refund my money and of those who have been debited. Or else, we all file a lawsuit against your company which may lead to it's downfall. And you know what i am talking about. 08160001740, feel free to reach me
Refund / Exchange Issues Photo

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COMPLAINT #7820 - Refund / Exchange Issues
SENDER
Samuel James
Good day Sportybet customer care headquarter Nigeria I am the mother of Samuel James whom one of your customer played with my account on first of October 2020 which ur I immediately complained to ur customer care and some instruction was given to my son and we followed it by sending his Ids statement of account that d money was dudcted by online Sportybet. We have being calling wasisting credit without any picking the call. B4 submission of the ids he saw some amount came back to his Sportybet account we try to transfer the money into my account and his account all to no avail. In 2 different days with the amount on record. Pls we sent all u requer waiting for the money to use it for family issues today is 26th day now what is happening let me know if I can involve our family lawyer about it my complaint is with first bank where u people deducted my money . for Sportybet office to call my son that they noticed abnormal withdrawal from his account he should give them his pin so that the money will be pay back and he refused to comply. With them we are not sure if is from Sportybet office as said.the phone number was sent to u for verification pls seriously need my money open his Sportybet account so that all the left on phone can be transfer to his account or mine from today tomorrow I NEED MY MONEY OR SPORTYBET WILL BE TAKENG TO COURT THIS WEEK. DON'T ALLOW ME TO CRY TO GOD AS A WIDOW AND FATHERLESS. EXODUS 22:22-24 AS I TEXT THE NUMBER THAT CALLED AFTER DEDUCTING MY MONEY. I HAVE WAITED ENOUGH FOR PEACE TO REIGN BETWEEN ME AND UR OFFICE. REMAIN BLESS.
Reply by Dammy on 25 November, 2020
Omg this is very bad name to sportybet company..
For taking people money from there bank account
If there is anybody that can locate there shop in Nigeria bcz I don't sure that they have company in Nigeria true my investigation.... If we can get anyone staff of sporty bet I believe our money will be refund all
Comment
COMPLAINT #7819 - Refund / Exchange Issues
SENDER
Samuel James
Am Samuel James sportybet withdral the some of 430,700 nair from my mother's bank account and put it in my Sportybet account I complaint to them before the have hacked my sportbet account now they is 220,001.44 I wanted to Withdrawal it showing him that I should call consumer and I did till I want to Withdrawal the money plz help my number is 07082461124 and my account number is 0033896522 bank name is Samuel James thanks.
Comment
COMPLAINT #7802 - Delivery Issues
SENDER
Adenuga Oluyemi Olaniyi
I was debited of 33,000 naira in my account without making any deposits to my Sportybet account,which has been dormant for a while now. I contacted my bank,they told me payment was made through Paystack and so after contacting Paystack,i was informed that the debit was made from my Sportybet account which no one had access to. I called the Sportybet customer care, did a live chat and was assured of full reactivation with 24hours. After the first 24hours without any progress, I contacted their customer care line again,where I was asked to verify my Date of Birth,using my BVN which I did and informed them via the email that was sent to me. By this time, I had already reset my password and withdrawal pin and was asked to wait another 72hours. I have waited for 72hours and yesterday again,after contacting the Customer care line, I was asked to wait for another 24hours which I have done now,but I am yet to withdraw my funds or even place a bet. It's also showing me that I can't withdraw all the money on my account. This is the first betting site with so much problems. And I have told them I will take this issue to court if it's not done within today,on the instructions of my father. Thanks
Comment
COMPLAINT #7726 - Refund / Exchange Issues
SENDER
Animashaun Abdulhaleem Kofoworola
My account was debited today around 11am consecutively removing money from my bank account.
I had to block my atm card on my phone ......they removed my money till it remains 543naira pls do something fast about this....

The space for file below cannot occupy my evidence I have two screenshots of my bank app
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Reply by Ajiboye Matthew on 9 November, 2020
My account was debited with the card I used to registered for the sportybet due to the fact that my account was hacked by the fraudster and my registered phone number is 09056551406
Comment
COMPLAINT #7689 - Other Issues
SENDER
Olamilekan
On the 20/10/2020 I got a call from your staff that told me that I'm qualified for 30,000 bonus that I should call any OTP I received for him unknown to me that he will deduct money from my bank account I gave him my OTP but immediately after that I got a debit of #20,000 on my bank account and my sporty bet account was hacked please kindly reverse the money back to my account and unblock my sporty bet account please my phone number is 07035015225
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COMPLAINT #7645 - Refund / Exchange Issues
SENDER
Innocent Rheal
On 4am 20th oct my money the sum of 30200 was taken from my Zenith Bank account without my consent I don't understand how we are supposed to feel safe with sportybet when our money can be taken from our account at any time without our knowledge. Please refund me my money this is very unfair.
Reply by Animashaun Abdulhaleem Kofoworola on 21 October, 2020
Me too o
Money was removed in my account today from sportybet around 11am today
My no is 08088829547
Reply by adeosun sherif on 27 October, 2020
A sum of 73,000 was deducted from my account through sportybet platform. Please you need to do something ASAP through 09069093274
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COMPLAINT #7638 - Refund / Exchange Issues
SENDER
Oyediran Iyanuoluwa Joseph
I withdrew some amount of money from my Sportybet account, I was debited instantly but I did not receive any credit alert into my bank account since a week ago..
I have made several calls and messages but nothing has been done..they seem to be taking me as a fool
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COMPLAINT #7516 - Refund / Exchange Issues
SENDER
Adamu Mohammed Sugar
pending saying my account is under risk. Please kindly help me to withdraw my money... thanks

My Name is Adamu Mohammed Sugar
Reply by Adamu Mohammed Sugar on 14 October, 2020
My account is under financial risk and I want to retrieve it back... thanks
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COMPLAINT #7449 - Customer Service Issues