Consumer Complaint Database

laging hahanapan ka ng piso tatlong piso apat na piso pag wala ka hindi ka mapprocess . kaming costumer dapat ang mag aadjust? pero sa ibang branch ok naman . ...Read All

Payment for new products was said to be taken from credit on account but was taken from bank account and now I can't pay my bills due to the amount that was taken out of my bank account after I have been told I do not have to worry the pro-rata and activation fees will go off of the credit that had ...Read All

Good day! follow up din po sa installation namin mag 3 months na po.internet service is very much neerd ASAP.start npo ng class oct 5.pls.let us know kung may aasahan pa ba o wla na!ung agent di na din po mareach,no calls no update
Account# 0020230915536...Read All

I often experienced poor or no connection specially today 09/28/2020. I get converge services due to promising advertisements and feedbacks but unfortunately i am very unsatisfied. They lock the contract for two years but they didnt provide us good services. I understand that some problem will come ...Read All

I already paid my installation fee of 5,000. And yes, it's been confirmed...

It's been a month. What are you doing with our money? Fucking connect our internet already. I'm not even connected and Converge already has a bad reputation. You fucking people....

How hard is it? I mean really ... Yo...Read All

Good Afternoon Sir/Madam
Since the date I became an agent, I was was unable to make payment with my card details. The error message is always:
Use your customize ID card
And I always use the right Card details....Read All

It was one faithful money, that I wake up in the morning and then try to login but I can't access the wallet any longer.
Please assist me please
Username Umarsani1234
Password 07032299524
Email. Muhammad***@gmail.com...Read All

Installation process. I already submitted my billing statement. Its almost a week now, still no actions from them. I need the internet since im WFH...Read All

I want to refund my money back. Kindly send it back to my pay maya account urgent. I have pending application since July 30,2020. Ive tried to contact all your contact details phone, facebook, etc. But to no avail. So it would be better if you could refund my money back...Read All

My sportybet account was hacked and couldn't log in
My bank account was debited #15,500 yesterday night and am unable to log in please reverse my money ...Read All

Am also having same issues too...Read All

I raised a ticket in Converge last 09/17/2020 due to internet issues (LOS flashing red light) and there are no updates from them. Called a couple of days after raising the ticket, they said someone will fix the issue within 24-48hrs, nothing happened. Called again after 2 days, able to speak to Supe...Read All

Hi my name is Mr M Pillay and I live in Pretoria. I purchased goods from CTM Prospecton to the value off R82000
1. Firstly a 1/4 off the goods were delivered to us a week ago.
2. The 2nd quarter i as the customer had to get it from Centurion even though we paid for the delivery cost
3. We are st...Read All

This morning 27 September 2020 I went to Clicks Thabazimbi to buy Mascarra. On the shelf is a 4 (blackholder) XXL lashes wet and dry Mascarra. The prize is R53.95. I decide I'm gonna take one for that prize because I dont have a lot of money an I need Mascarra. At the tillpoint they scan it and t...Read All

I would like to file a complaint against this rider name, Alejandro Impas ,this is not the first time he pissed me off..He is unprofessional in the way he handles his delivery.He can’t even memorize the place he used to deliver with.. It is very inconvenient for customers like me who is 8 months p...Read All

Hi, I would like to ask for the process of filing an official complaint against CONVERGE ICT.
We applied for 75 mbps however the signal is still too low. There’s a lot of time that we don't have internet access which is essential for work from home use.
They are causing us a lot of inconvenience...Read All

Gud pm po mam /sir magpa follow up lng Po Sana ako Kung kailan nyo ikakabit ung internet Po nkabayad na po ako sa Taguig area Po ako...Read All

Good Day

I recently had a fibre line installed by Vumatel who is a contractor of Vodacom as my contract is with Vodacom. My line has no internet now it is my responsibility to call between Vodacom and Vumatel, what a disappointment surely you should contact your own vendors. I now have to spend t...Read All

product purchased on 28th march 2020.damaged now.please check and rectify my issue because the bed is in very danger condition...Read All

Nagpadala kami sa tuguegarao ng item then inabot ng lockdown yung item doon then ibinalik daw sa manila nung nag follow up kami wla na daw yung item na dispose na daw without calling sa amin dapat bago idispose or nareturn yung item tinawagan kami or message para makuha namin yung item.ang nangyari ...Read All