Consumer Complaint Database


SENDER
Twana
I got to the till the cashier never greeted me. Scanned the item I was buying she then asked me to swipe the clicks card i tried 3 times but the card was not swiping she then tells me to call out the number on my card. I stood to see what will she do with the next customer wow smiling and friendly I...Read All
COMPLAINT #6784 - Customer Service Issues
SENDER
Okusanya segun owolabi
My account was hacked by your agent, they deducted #2000 from my bank account and also my sportybet account was not opened anymore. So what is the solution now....Read All
COMPLAINT #6782 - Other Issues
SENDER
Steve dela rama sison
nagpadala kami nung july 08 2020 kaso inabot ng lockdown sa ifugao lagawe hindi po nakuha ang item ngayun sabi nung pinadalhan namin na bumili ngbitem bumalik na daw sa Qc pero until now wla kaming natatanggap na tawag or text mula sa LBC...Read All
COMPLAINT #6781 - Delivery Issues
SENDER
Karen Maccanel
Good day,

I am extremely annoyed and battered by the service I've received from Vodacom. on friday 25-09-2020 they've installed fibre in my unit and advised it will take 2 - 3 hours for activation. which never happened i called the saturday 26-09-2020 morning and was told it would take 72 hours f...Read All
COMPLAINT #6780 - Service Issues
SENDER
Andrew arroyo
wrong nap assignment on our area, eventhough theres an available converge line in the nearest post in our house, it has no power and suggest to wait. for over 5 months no progress in the installation so i reuqested for installation payment refund, but it seems they dont have any plan to return the 4...Read All
COMPLAINT #6778 - Refund / Exchange Issues
SENDER
Valencia
RECIPIENT
PEP STORES
Good day I'm a regular customer at pep home in Uitenhage branch 5531. Every month from the 25th of each month their DStv payment option is offline. You will stand in a queue of 30 people and when u reach the tillpoint it's off line. This is been going on for the past 12 months. I went to the store o...Read All
COMPLAINT #6777 - Service Issues
SENDER
Mboyani Wilson Ndlovu
RECIPIENT
PEP STORES
Hi there,
Please foward this complaint to the complaints handler of the Pepstores in order to sort out this complaint.
...Read All
COMPLAINT #6776 -
SENDER
ria antipala
Sept 28,2020 @ 1pm pumunta aq sa lbc Rosario epza branch para ipadala ung watch with box and bubble wrap,, sabi skn ng taohan u wag knA pumila kasi dw po manipis bubble wrap ko, at sinigawan pa aq wag knA magpumilit kc hnd talaga nmin tangapin nyan bilhan u ng makapal ng bubble wrap un Ang sabi skn ...Read All
COMPLAINT #6774 - Service Issues
SENDER
Christoffel Petrus Stefanus van Graan
We have on numerous occasions telephonically requested cancellation of the rooters. We also requested the cancellation on the live chat programme. Did another request on Saturday promised by the sales person to advise by close of business on Saturday to receive an sms of whatsapp to advise of the ...Read All
COMPLAINT #6773 - Other Issues
SENDER
Marie grace Dela Cruz
Yng items po n Ishinip po sa branch po nyo sa may lbc cash and carry mall ay dpa nkkrating sa cabuyao laguna, at pittland laguna, nuon p pong Sept 18 2020 ma.ship ung items hanggang ngayn po WLA p sa laguna, paki fallow up nlng po. Slmat...Read All
COMPLAINT #6772 - Delivery Issues
SENDER
Khanyisile Ngubo
I bought the furniture at Bradlows Pinetown about a month ago. Upon delivery, OI discovered that the furniture was broken. the delivery guys took pictures and said they will address the issue with the shop, I also called the shop and spoke to Bo, who was my sales assistant, and I was promised that t...Read All
COMPLAINT #6770 - Service Issues
SENDER
frans mailula
hi
on friday 25th September my line was cancelled, i've had a contract with vodacom for over 17 years paying without any issues until i lost my Job recently,i have made arrangements to pay off monthly for the handset and ive paid. can you please re activate my number as its registered for my busin...Read All
COMPLAINT #6768 - Service Issues
SENDER
Makwena Mabaso
My account was in arrears and I had called to make request for settlement/termination amount which I was give R1447.16 and made a debit order arrangement for the amount to be debit from my account, come debit order date the amount was not debited and when I call to enquire the consultant tells me th...Read All
COMPLAINT #6767 - Contract Issues
SENDER
Tintswalo
RECIPIENT
PEP STORES
Brought two cellphones last week an brought them back today am told I can't upgrade or even exchange an the lady who attended to me today was not that freindly the battery life an space are not that great an the phones are very slow pls help.brougth them at this pep cell 4313 Dobsonville on the 22/0...Read All
COMPLAINT #6766 - Product Issues
SENDER
ahana SM
Dear Sir/Madam,

Please note that i have incurred 3 issues regarding Tbs route 29 TBS bus (departing from Riv. du Rempart to Grand-Bay).

1.Around 17h10 the bus normally should go to lacroisette Grand-Bay but many times, the bus does not go to this stop but instead goes directly to Grand-Bay.

...Read All
COMPLAINT #6764 - Service Issues
SENDER
Nosipho Songwiqi
I have been requesting a letter confirming that my account with Vodacom is paid up.This is the 2nd month now no letter.I have been promised the letter will be sent to me within 24hrs numerous times.
...Read All
1 Reply
COMPLAINT #6762 - Billing or Collection Issues
SENDER
Thandiwe Veldschoen
I have been to the building you guys are nowhere to be found!! Where the hell are you, I have sended you an email you haven't responded I am still waiting!!! ...Read All
COMPLAINT #6761 - Refund / Exchange Issues
SENDER
Edwin
I ordered wings at Thabong shopping complex in sebokeng around their knocking off time. Just after paying even before I can put my wallet back in the pocket she chased me out of the store. She didn't even have a name tag. I did get a she's Queen and she's the manager there. ...Read All
COMPLAINT #6760 - Other Issues
SENDER
Alex Addai
Please sporty bet or whatever you people call yourself...I won a bet and I'm trying to withdraw but to no avail...what kind of joke is that...how many seconds does it take you people to delete betslip from our bet if you people win......Read All
COMPLAINT #6758 -
SENDER
Romelita De Asis
Hi, I'm Romelita De Asis, an educatinal plan holder with contract no. 07-039305 for my beneficiary daughter Mary Martha De ASIS, I was trying to access for a follow up benefit for the edu to our office either in Bacolod or Head office but I failed to reach for unaccessible connection in 7 phones esp...Read All
COMPLAINT #6757 - Other Issues