Bradlows - Head Office Complaints

CAn I have my refund ORDER NUMBER : #800007766
You did not deliver so can I have my money as I don't want that stove anymore. I can't deal with incompetent people who don't know the meaning of service

Order 800007766 - may i please have my money back - i cant deal with you anymore, i ordered my stove in May and to date you have not delivered and your online consultant Alex is rude Order 800007766

Manager by the name of unity did not even bother to solve my problem .now I am sitting with useless item in.my home

Your shop is so useless especially Silverton branch where I bought dining room suite. They took forever to deliver until o complained.after I complained they still delivered faulty dining room suite .now it is sitting in my house without assistant from the shop. Tomorrow morning I am going to cancel the damn product and I want my money.I will never put my foot in that shop again. The head office is also useless they are not assisting with anything

Forwarded from +2787050043363745:
Dear Miss. SHARON S COOK ,we have acknowledged receipt of your complaint,please arrange with your retailer for inspection. REF 162135 Retailer BRADLOWS

I bought a new bed at wonderpark mall last year September 2019.... The problem here the condition of my Bed it's no right I started to complaining about bed this year January even now 04/06/2020 no one it's helping their just referring me. To the customer complaints

I completed paying for my laybye on Monday morning they said they said they will contact me in 2-3working days to arrange the delivery of my fridge till now no call nothing and I don't think its appropriate for me to spend so much airtme trying to call

your customer care line and keep holding for nothing I want my fridge delivered today in Cosmo City Order no :14023950

I bought a dining room suite for an amount of 29 000.i was informed that the item will be delivered within 5 days but now nothing happened.the service is very poor.i bought this dining at Silverton branch in Pretoria

I bought a bad on Wednesday the 27th of May 2020 at soshanguve Thorntree Shopping complex . I was promised to get my order in the next 2 business days. 2 days passed and did not get any delivery. On Monday 1st of June I went back to the shop to check, the manager gave me ‘his word’ that I’ll get it before the end of the day, and said if they don’t call I must call him back. I didn’t receive any call then I called a manager, only for him to tell me deliveries are done until 8pm, but he’ll check what the delay is about and he’ll call me back, which he didn’t . Decided to leave it coz I was fed up and Wanted my money back. It was only when I cancelled my order on the 2nd of June that I was told that the bad I bought is not in stock hence the delay. Bradlows is a scam! Wouldn’t recommend it to anyone

I bought couches at Bradlows Centurion Mall cash on the 23 May 2020 and delivery was on 27May but 1 Recliner couch was incorrect, I reported the matter and they promised it will be delivered on Saturday the 30th ,it was never delivered I'll call their workshop no one answered, I phoned sales consultant by the name of Jacob at shop since he said he will phone me back until now .I want my money back they can come to collect two that was left at my place. I will not recommend anybody to buy at Bradlows as their service is not AYOBA poor Customer delivery

Your customers service really sucks am still waiting for my bed since until today I bought this bed cash on Monday at rustenburg bradlows I was promised to get a call same day then Tuesday I will get my bed nxn everytime I call this lady by the name dimakatso the one who helped she keep on promising to call but niks nxn this is really a bullshit because u can't buy something u don't need nxn

I bought a fridge on Friday 22 May 2020 cash in Bradlows Festival Mall.To this day it's not being delivered even though I was promised delivery on Saturday 23rd by Manager Thabiso.Is it possible to get my money back because everyday they promise that they will deliver?Yesterday I was in the store and I was told the same story. Today I phoned 3 times and they told me same stories"We will definately deliver it today".

I placed an online order on the 25th April, Kingsley 5 Piece Dinette no delivery has taken place and no one is giving feedback as to where the order is. Even with lockdown restrictions many companies have managed to be up to date with their deliveries and I should know what is happening because the tracking system is showing no movement and that is unacceptable. I wish I can just get my money back and go and buy it at DecoFurn.

I bought a Restonic base set in December 2018,within 3 months i was already feeling the springs i lodged a complain 2 times but i was not helped.i reversed my installment to get attention and WOW it worked,they called me and i told them my problem,they said they are going to fix it.i then went to report it at a store but NOTHING happened still.i am still paying for my installment but i am no longer sleeping on it because it makes noise and the springs are now worse.what is it that i must do to get help?I was told that i qualify for R30 000 credit as i am a good payer but how will shop at your stores if you guys are treating us like this?

I bought a bed from bradlows Tsakane mall on the 02/01/2020,during February I noticed the bed is soggy and noisy. I went to the shop to lodge a complain,my sister went during March. I Will like to inform you that I went there again today the manager told me straight that they won't help me. I will like to know what must I do. Should I accept that I bought an inferior product and move on with life? The bed that I bought is a sleepmaster

I bought a Sealy bed set (Queen size) in Novermber 2019. The bed is hardly a year old but the springs are making horrible noises. I bought the bed on credit and I am still paying it.
I thought Sealy was a trusted brand of great quality but what I purchased is the complete opposite.

My bed is still under warranty, I would like to be advised on a way forward

I bought magnum 3pc motion lounge suite in 2017 for R18499.95 September the leather is cracking/ pilling. I was told by salesman that warranty is 5yrs.

Purchased a Newbury lounge suite November 2019 was delivered only to find factory faults,poor and pathetic service has cost me a lot to keep making calls to the store and warehouse as they picked up my lounge set and delivered it back without the repairs.They damaged my lounge set by dragging it,when I asked them for a cover to cover the lounge set before they take it they brought cling wrap just to say they had something to cover which didn't cover the set, I am paying for something that I don't have

Bought a bed in November 2019 totally shot .Springs are sagging wont atatal refund the brand is terrible.

I went to the shop today to buy a bed. I was not attended until I called for assistance. A guy by the name of Mr Pitso gave me an attitude, I then told him it's ok I'll go and buy from Russells then he said go ahead because I was not gonna buy anyway as if I am wasting his time. , he said " O ka tsa aya vele wa ya Russells" I came back to look for a manager then he said they don't have a manager whereas the manager, then I asked another lady then she showed me the manager.