Consumer Complaint Database


SENDER
Lourine Bosman
I have been trying to get my combo contract to be cancelled by Vodacom. My contract for 0828055668 and 0827889332 is ending on the 19th of Dec 2020. I called Vodacom on the 3rd of Nov and after the consultant waisted my time trying to sell me something else , she told me she couldn’t assist I just...Read All
COMPLAINT #9410 - Contract Issues
SENDER
Muhammad Haseeb
Sir foodpanda will not providing a good service to rider they they are not paying good salary they do farud they askto give good money rider but when Sunday closed we check our payment that not good ...Read All
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COMPLAINT #9408 - Other Issues
SENDER
Rebeccah peter
Today someone took over my betting accounts, withdraw my money without my concent, I will like a refund and my sportybet account back an please block him. His no 09076327640...Read All
1 Reply
COMPLAINT #9407 - Refund / Exchange Issues
SENDER
Melinda
I have been having so many probs with vodacom. Firstly I applied for a contract.it was approved. Then some lady phoned me to confirm all so she can send the phone. She said it was an open line and I wanted a top up line.Now i know for a fact that I chose a open line and my daughter will confirm this...Read All
1 Reply
COMPLAINT #9406 - Contract Issues
SENDER
Zaheer
Foodpanda cut our salary without any reason they give as some extra amount per order but after 2 days they send as msg it was a system error system show you wrong amount how its possible its not right with us rider I work hard day and night but foodpanda not support us please take action on it and f...Read All
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COMPLAINT #9405 - Billing or Collection Issues
SENDER
Ali Ammar
Sir i wana say that i am rider in foodpanda karachi l. Pakistan .i have a problam sir my delivery chages is soo bad and veery lost have a money . So my request is change this management because i am in trubal .Please my problam is solve sir ....? I request for you...Read All
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COMPLAINT #9403 - Delivery Issues
SENDER
Muzammil
They are not paying in tha Pakistan . For the working of honorable people.m also a rider of karachi Pakistan rider id 216454...Read All
COMPLAINT #9402 - Billing or Collection Issues
SENDER
Bernadina
I had a contract with vodacom which I settled in October instead of September because I wasn't aware that it's not cancelled. Well and good they debited my account in October. November around the 9th I went to game to try a take a new contract and boom to my surprise the status is saying prelegal. ...Read All
COMPLAINT #9401 - Customer Service Issues
SENDER
Russel Ward
Good day,

I have a concern regarding sa delivery sa package ko value is 41,000php. Paano hindi naging present yung reciever sa address na binigay ko eh 2days na ako nangungulit ma deliver lang. hindi tumawag sa contact info yung delivery man nyo. Please i paid 2030php for the shipment and its not...Read All
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1 Reply
COMPLAINT #9400 - Delivery Issues
SENDER
Nolwazi
RECIPIENT
Mr Delivery
I have ordered Fishaways atleast 4/5 in the past 4months and the order is ALWAYS wrong.
Either they fry ALL the fish or grill ALL.
Why do you give us the option to select if no one is going to follow it?

I've let it go all the other times but I seriously couldn't do it today. I want mine fried...Read All
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COMPLAINT #9399 - Refund / Exchange Issues
SENDER
Dada thankgod abiodun
Same as mine not yet receive deposit alert but I have been debited from my main account...Read All
COMPLAINT #9398 -
SENDER
EILEEN STEVENS
Good Day

I place 2 orders on the vodacom app and paid via eft on the 13 November 2020


order number 2000139595 - DOFIT Watch
(DID NOT RECEIVE THIS)




order number 2000135674 - sound bar and volkano blue tooth speaker
(2 days later i received the sound bar ONLY).   According to...Read All
COMPLAINT #9397 - Sales Issues
SENDER
Chin Chin Calayan
Ilang beses na akong nagfofollow-up ng email for the refund, it's been months na rin!!! jusko. 1.5k is still a huge amount, marami pang pwedeng mabayaran yung pinaparefund ko. Hindi ko na alam kung ilang beses pa ulit akong magfofollow-up sa inyo, Please update naman sa Tracking number para maparefu...Read All
COMPLAINT #9396 - Refund / Exchange Issues
SENDER
Euphemia Kgomotso Mabula
My daughters device was submitted for repairs, due to the phone just not going on anymore after we charged it, it was assessed and concluded that its beyond economic repairs, and i was going to get a replacement device with the value of the insured.
Today I'm told my claim is declined because its ...Read All
1 Reply
COMPLAINT #9395 - Other Issues
SENDER
George
I applied for vodacom Fibre on the app, multiple times, no one got back to me. I called them, the said it would take 48 hours maximum to get me activated. 48 hours passed, they keep pushing from pillar to post, no one knows what's going on. You cant even speak to a supervisor. Stay away from vodacom...Read All
COMPLAINT #9394 - Customer Service Issues
SENDER
Demario Reid
Was it a mabe washing machine, mine is having problems too with the motherboard but I dont have warranty. SMH They fixed it already and now it the same problem again...Read All
COMPLAINT #9393 -
SENDER
David James Lombard
I am a pensioner and lost my job in lockdown. I went into vodacom for cheaper option. But have still been charged for router which I cancelled and previous contract so am paying for new contract and old contract. They refuse to do anything about it and unreasonable ...Read All
COMPLAINT #9391 - Customer Service Issues
SENDER
Pedzai Kurewa
1. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant.
2. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. This is the only ...Read All
COMPLAINT #9390 - Contract Issues
SENDER
Pedzai Kurewa
1. I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant.
2. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. This is the only ...Read All
COMPLAINT #9389 - Contract Issues
SENDER
Zandrie
I went to vodacom in Kroonstad
I took my contract phone to them to repair the cracked screen
It's been the 3rd month of paying without having the phone to use when I got to the shop to ask what is going when will my phone arrive it was sent back to them still with a cracked screen soo they told m...Read All
COMPLAINT #9388 - Repair Issues