Consumer Complaint Database
RECIPIENT
Fedex Dar Es Salaam TanzaniaI’ve been using FedEx for quite sometime and lately I have been facing numerous issues like non response, late response. Customer service is “USELESS”. No one responds on the phones and Email takes ages to respond. Even if they respond they will simply write “we are working on it” every ti...Read All
COMPLAINT #9343 - Customer Service Issues
RECIPIENT
Bradlows - Head OfficeANOTHER DISAPPOINTMENT.
PROMISED DELIVERY.
NOTHING RECEIVED.
IT SEEMS BRADLOWS HAS NO RESPECT FOR CUTOMER CARE.
I GUESS ITS A DONT CARE ATTITUDE FROM BRADLOWS....Read All
PROMISED DELIVERY.
NOTHING RECEIVED.
IT SEEMS BRADLOWS HAS NO RESPECT FOR CUTOMER CARE.
I GUESS ITS A DONT CARE ATTITUDE FROM BRADLOWS....Read All
COMPLAINT #9340 -
RECIPIENT
INCREDIBLE CONNECTION - HEAD OFFICEI recently purchased a drone online. Product was faulty and hence returned to store in Pavillion. Online advised refund will be processed and nobody is responding. Called store and nobody returns the call as they always busy. Online emails sent about 10 emails and nobody responds...Read All
COMPLAINT #9339 - Refund / Exchange Issues
RECIPIENT
Nike South Africa Head OfficeI purchased my daughter the white Nike superfly elite track spikes from Boksburg East rand mall store beginning of 2020, she has been training in it but due to it getting wet from rain the Nike badgees on the spikes are coming loose and it looks horrible. I can't get hold of anyone to assist me, iPh...Read All
COMPLAINT #9338 - Product Issues
RECIPIENT
Vodacom - Head OfficeI am currently experiencing the EXACT issues described above. Surely a full calender month is suffecient time to arrange an installation ? I am now 3 days past the arranged installation date and can not get an answer from anyone. The fact that the managers dont call clients back.
SR201030-802929
S...Read All
SR201030-802929
S...Read All
COMPLAINT #9336 -
RECIPIENT
KfcBought 10 dunked wings and 10 wings on 1 Dec 2020 and they were way too dry as if they cooked them weeks ago. Totally unhappy with the purchase and will never return to this branch....Read All
COMPLAINT #9334 -
RECIPIENT
Vodacom - Head OfficeI did the upgrade on my cellphone contract on 29 August 2020 at the Vodashop in Menlyn Mall Pretoria. I asked the consultant to help me cancel three data contract that I am not using any more. She phoned the cancellations department and I spoke to a consultant and requested that the contracts be can...Read All
COMPLAINT #9332 - Contract Issues
RECIPIENT
iBSmartify Nigeria (InksNation)Good morning sir/ma
I put my bvn and pay d sum of 200naira to verified my account yesterday Midnight's Around that 1 after and there right payment successful all my mind is that wake up this morning and see account verified but not unverified ,i tried another payment again still the same thing p...Read All
I put my bvn and pay d sum of 200naira to verified my account yesterday Midnight's Around that 1 after and there right payment successful all my mind is that wake up this morning and see account verified but not unverified ,i tried another payment again still the same thing p...Read All
COMPLAINT #9331 - Other Issues
RECIPIENT
Converge ICT Solutions Inc.hi, i am woo from Sweden and i want to explain any thing about "pandemic". Please ask me :)...Read All
COMPLAINT #9330 -
RECIPIENT
Vodacom - Head OfficeI got a call from a vodacom agent offering what sounded like an educational product. i told her i already had company wifi which my kids use for educational purposes. and i told her i dont like dealing with Vodacom call centres as they mess with my account and i did not want any change in my debit o...Read All
COMPLAINT #9329 - Contract Issues
RECIPIENT
Vodacom - Head OfficeWe have been trying to cancel 2 sub phones since July 2020. Every single month we call they tell us as soon as we hang up we will get a sms with reference number for cancellation which NEVER happens. It's now December, payments are still being deducted. We simply will not upgrade the 2 original c...Read All
COMPLAINT #9327 - Contract Issues
RECIPIENT
MAKRO - Head OfficeOn Monday, 30 November 2020 I called Makro Silver Lakes (012 809 7400) to enquire whether they had a Samsung 100 cm Smart TV in stock. My call was transferred to a lady who I was said would be able to assist. Unfortunately I did not get her name but what I do know is that she had no telephone etiqu...Read All
COMPLAINT #9324 - Customer Service Issues
RECIPIENT
Vodacom - Head Office<a href=https://mp3rus.xyz/>скачать музыку бесплатно без</a>...Read All
COMPLAINT #9322 -
RECIPIENT
Clicks Store - Head OfficeGood day. I visited Clicks West Coast Mall on 1 December 2020 to collect prescription medicine. Because I frequent the store I was familiar with the ticket system. There was a lady in front of me in the queue who was not familiar with the process. She only enquired about the tickets when she saw me ...Read All
COMPLAINT #9321 - Service Issues
RECIPIENT
Vodacom - Head OfficeGood day. Yesterday morning my phone was loaded with the new months airtime. When I checked my balance in the morning it was R178. In the afternoon I wanted to transfer my airtime to data and there was R11 airtime and I saw how my airtime was deducted. I phoned and was advised that it was apps up...Read All
1 Reply
COMPLAINT #9320 - Product Issues
RECIPIENT
Converge ICT Solutions Inc.We have had no internet and cable connection since October 25 until November 25, 2020. Connection was eventually restored but was lost again on the 29th of November until today. What's worse is that our account has been paid for until the end of the year (December 2020), WITHOUT PROPER SERVICE. Unde...Read All
COMPLAINT #9318 - Refund / Exchange Issues
RECIPIENT
Vodacom - Head OfficeGood morning. In January this year we went to the Vodacom shop at Cavendish Square to renew a contract and get a second contract transferred into my adult, fully employed, daughters name. We provided all the requested documentation. Nothing changed. We have subsequently followed and resubmitted t...Read All
COMPLAINT #9317 - Billing or Collection Issues
RECIPIENT
LBC - Head OfficeYour customer service agent Ronnel G Dela Cruz has failed for more than two weeks to answer a simple question despite repeated requests. How do I get a medium balikbayan box delivered to my son's address in Novato, California so he can ship much needed items to me? Is that really so difficult that I...Read All
COMPLAINT #9312 - Customer Service Issues
RECIPIENT
J&T Express PhilippinesI just want to report your rider Mineil Mengullo with CP#:0950 445 3750 is collecting more than the actual bill. I ordered at Seek Shine with J&T Tracking Number: 940090309397. Sana hindi na to maulit at wag sana mangyari sa iba....Read All
1 Reply
COMPLAINT #9311 - Delivery Issues
RECIPIENT
Vodacom - Head OfficeI am extremely frustrated on the level of service I have experience with agent who have no understanding of what is customer service this issue has been going on for some time now from the month is September after I had reinstated my contact the consultant that I spoke to told me my account is paid ...Read All
COMPLAINT #9307 - Billing or Collection Issues