Consumer Complaint Database


SENDER
Millet cabrera
My 2 balikbayan boxes were picked up in Yew Tee last 10-Nov-2020. The other box was received in Phil warehouse 30th-Nov-2020 but the other box status still at Singapore warehouse. I called LBC hotline twice but they can’t give any information. I went to Lucky Plaza to check, unfortunately they do ...Read All
COMPLAINT #9306 -
SENDER
Donation olali
I'm Donation Olali,I'm having complaint,during the registration we make made mistake instance of Ariwadum olali is donation Olali, this particular name (Ariwadum Olali) on my Bvn, During the first time the bvn issue comes up.......which I wanted to verify.... I was in process before I stop....but no...Read All
COMPLAINT #9304 -
SENDER
Robert john boreham
to whom it may concern i robert wanted to pawn my two watches in by cash converters somerset west branch yesterday 1 dec 2020 . a fossil blue and a taguar grand ferra i called the branch before hand send in a pic of the fossil blue watch . the sales staff agreed to a R500 buy back on the whatts app ...Read All
1 Reply
COMPLAINT #9302 - Contract Issues
SENDER
Carolien van den Berg
Parcel 1

View order tracking

Processing

26 Nov 2020


Dispatched


Out on Delivery


Delivered

Cellulite ReleaZer Compact
Beurer
Cellulite ReleaZer Compact
1 x R2149.0 each
R1,399.00
I ordered this product, paid for it but it was not included in my delivery received on Mond...Read All
COMPLAINT #9301 - Billing or Collection Issues
SENDER
matlhogonolo angel mhlanga
RECIPIENT
PEP STORES
Today i experienced a very bad services and i felt like am being taken for a fool..As a regular layby customer at pep.Today i went at pep ga-rankuwa complex to do my labye, when i was at the till after Leah the cashier scanned my items which total amount was R1089.00 she told me that the system wan...Read All
1 Reply
COMPLAINT #9300 - Customer Service Issues
SENDER
René Motlhabane
I just want to voice my complaint and utter disappointment at your staff who recommended a tiler who cannot even do mosaic tiling. Andries Ndala at Witbank and another assistant in the Middelburg branch, both recommended I use a man by the name of George for tiling. When they both mentioned the same...Read All
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1 Reply
COMPLAINT #9299 - Other Issues
SENDER
Nobantu Mokoena
While we were still eating, a lady came with a broom and a bin, gave us a funny look. There after left her broom and bin next to our table. No one bothered to do anything 2 people went past it and jumped it with no thought as to move it,till I asked them about it. This is 8:30pm. 8:50pm same lady (c...Read All
COMPLAINT #9298 - Customer Service Issues
SENDER
Avile Msithwa
I forgot to mention the store name clicks Sable square Milnerton and I didn't receive any response from you ...Read All
COMPLAINT #9297 -
SENDER
kupiso ongezwa
i bought laptop for R5000 rand cash on march 2020 the laptop just stoped working doesn't turned on i barely use it but it just stop working now they promise to give me another one if the laptop won't be fixed. now i have not hear from them since i returned the laptop its been a month and when i got ...Read All
COMPLAINT #9293 - Guarantee Or Warranty Issues
SENDER
Masentle Bridgette Letsoso
Good day

Visited a clicks pharmacy in Bloemfontein CBD at around 16:30 to be precise, my reason for visiting the pharmacy was to get an emergency contraceptive i usually use my medical aid to make a purchase,long story short I was told that my medical Aid does not pay this is when i mentioned tha...Read All
COMPLAINT #9292 - Customer Service Issues
SENDER
Saziswa Tasana
On the 30/11/2020 I went to Fetch Couches at Stikland Warehouse in Cape Town. The guys who were assisting at the Warehouse Loaded in our Truck and we left upon arriving at Home when we unwrapped the Couches we noticed that the One sitter Truck had a Physical damage, cut on one side and something tha...Read All
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COMPLAINT #9290 - Product Issues
SENDER
David Muir
I have purchased a new router four days ago and I cannot get the service department to connect or even communicate whilst being promised by three different operators. SR 201201-913132 and SR201128-902284...Read All
COMPLAINT #9289 - Customer Service Issues
SENDER
Cindy Koortzen
Good day

As per previous complaints with no success at all or the problem solved . Long story short here are the facts
We had fibre and when we took out the month to month contract. We notified the consultant that we might be moving to a bigger house so the fibre must be moved then to new hou...Read All
COMPLAINT #9288 - Contract Issues
SENDER
JESSICA MAKENA
RECIPIENT
PEP STORES
I was at pep store southview soshanguve south today 01/12/2020, the was a guy and a security guard by the door they greeted me nicely and friendly, I was there to do a paxi delivery and it was my first time doing it the guy by the door his name is caphius explained to me how it works and told me to...Read All
COMPLAINT #9287 - Customer Service Issues
SENDER
Rozina Adonis
I am really disturbed that no one is able to remove my contact number that is being used for a client that is in arrears with her account. I constantly get calls and sms sent to me about making payments. I have contacted the number 031 3022500 to ask that they remove my number but now I seem to get ...Read All
COMPLAINT #9283 - Billing or Collection Issues
SENDER
gugulethu
i went to clicks in durban city view i bought tv bar chocolate for my daughter only to find out that is expired on 22 .08.2020 what is upset me is she eat 1 block end shes telling me is taste different that why i check the expire date and you guy are not care i will take this issue to social network...Read All
COMPLAINT #9282 - Other Issues
SENDER
Juliet Carter
28 November 2020
Applied for an upgrade.
Asked for the LGK42 x 2 phones deal.
The deal was approved.

1 December 2020
Had not received confirmation SMS of the deal.
Called Vodacom to query this
12h57 - I called 082 178 44- waited 8 minutes - call dropped
13h08 - I called 082 178 44 - waited...Read All
COMPLAINT #9281 - Service Issues
SENDER
JC Klaassen
I want to cancel contract for 0790697227. I dailed on 30/09 to cancel my data contract spoke to a lady Mamsie she promised i will get a sms confirming cacelation that i am still waiting for. 26/10 mony was deducted and i reversed transaction 26/11 money was deducted( on 28/11 i called spoke to Linto...Read All
COMPLAINT #9280 - Contract Issues
SENDER
Daniel
My account was debited without my consent... and that's all the money I have, i tried to login to my account but i cant
I tried calling the agent, the hunan being is ghosting me...Read All
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2 Replies
COMPLAINT #9276 - Refund / Exchange Issues
SENDER
SARAH MAMAPONESA MATLOU
I bought a coffee table late 2018 and early 2019 the table started to pill off I then log a complains at the store, they came and take the table and later they told me that the table was my negligent ...Read All
COMPLAINT #9273 - Guarantee Or Warranty Issues