Consumer Complaint Database

On 30/11/2020 I visited finbond in Pinetown branch Durban and I had never in my life have I experienced such rudeness from the bank consultant... She made feel like a nobody and you could see even in the way she was speaking to other clients and even her colleagues, I felt like I'm under interrogati...Read All

I lay byed a lounge suite and double bed at OK furnisher in Port elizabeth Cleary Park. I paid the full outstanding amount on the 25th November 2020. Firstly what upset me is that OK furnisher does not have transport rlto delivery .they told me to pay R300 to a guy who lives not far from me to deliv...Read All

I've been robbed by delivery guy,he kept on making so many mistakes on the speed point n let me put my pin three times.he didn't want to leave the receipt,kept on telling me the paper is finished.he wanted to know how many people live in the house and kept on asking strange questions he was also dog...Read All

I logged a request for my Fibre service to be relocated to a new address that I moved to.

After it was installed more than a callender month later, and another 6 days later I still don't have Internet service at my new address.

The person you speak to at Vodacom fibre customer care centre and ...Read All

I was paying my bill at checkout and the PC automatically shutdown in the middle of the transaction and the pin was done. The manager on duty was being called by the cashier Ntombikona Sonteya, he switched on the till and then my bill was still on the screen no print out was done and I have to pay a...Read All

Good day



I am quite appalled at the poor customer service and disregard for client after-sales support , which is apparently non-existent at Vodacom. After a telesales call in March to get advice on a data contract need , I called in to cancel my contract after taking a fibre line contract i...Read All

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Hello I buy n big pack no 1.2 diapers for baby all the diapers you cannot use it.
As jy dit vas maak breek een kant af.
Ek wil graag vra om vir my ander doeke te gee be Halwe clicks doeke.
My kind is sonder doeke.
Hoop.u kan gou terug kom na my asb...Read All

Good day Any news of the outcome of this complaint

...Read All

On Saturday 28 of November 2020 the sum of fifteen thousand naira was withdrawn from my account without my consent and I've try to login my sporty bet account but the password has being changed.
Please I need immediate refund of my money and securing of my account.

Thank you....Read All

My name is Dr.Elias Sarru'.I have a land home line number 09780129(Kfour kiserwan) that stopped working on November 2nd,2020 and I filed a fixing problem request on Nov.3rd,2020. After 27 days,the line is still is not working despite many useless 1515 filing complaints and contacts.After asking to s...Read All

I have received an sms every month that my account is in Arrears when I have a debit order going off my account please check. You are harassing me. ...Read All

Good morning
I'm at Makro Alberton. Theres a bulk of 12 Koo Mixed Veggies priced R96. I demanded that I get it on the price o see.I asked to see the floor manager named Keke Mofokeng she refered to Ntombi Sibeko. The response I got from Ntombi was she cannot give them on the price I see. She can o...Read All

I placed my fibre order on the 28th of October and received the router on 30 October. Vodacom said that I will be contacted within 7 - 21 working days. It has been a month now since receiving the router and we have heard absolutely nothing. I have phoned the fibre line almost every second day and th...Read All

On Saturday 14.11.2020 we returned tiles not used for the renovations and my refund would take 7 (SEVEN) working days to be refunded.

Saturday 28.11.2020 i called to enquire about my refund.

The query department apparently doesn't work on Saturdays.

I was told i will get a call today - Mon...Read All

Pls I was unable to login into my account ...Read All

Opened contract in April - R251.29 deducted monthly (07662820071)
Since September deduction of 1 GB data loaded additional / charged every month which was not requested / authorized by me

Need to stop it, need refunds...Read All

Mine, they indicated a wrong birthday that is one month ahead, Oct 27 instead of Nov 27....even if card expires Nov 30 and showed my drivers license with the correct birthdate it cannot be claimed, their reason is that it is not their job to correct...the promo if "free on birthday" is a bait to foo...Read All

My child,Manelisi Naki,12 years old girl took a Translux bus, from Pretoria to Polokwane on 29/11/2020 at 1030. The child reported to the office that she doesn't know Polokwane so the driver asked to help. I discovered that the child was approaching Louis TRichrdt,I asked to speak to the driver seve...Read All

Good morning
I received an sms on the 17 November.. buy vodacom bundle for R300 or Recharge with R300 by the 22 November, and get 300 vodabucks. I have recharged with R350 and have not received my Vodabucks up until now. I called in on the 17/11/20 @ about 15:55 spoke to Deliwe, called on 19/11/20 ...Read All