Consumer Complaint Database

Good Day

My name is Jacob Adonis , I purchased an appliance at OK Furnishers , Town Centre Mitchell's Plain on 30 October 2020 on 30 day Delay Payment terms, I dealt with Ian Dangerfield , we shook on it and I paid R2000.00 on R3499.00 product pricing. Since then , I paid the balance of R1499.00...Read All

I'm not a vodacom user but every month u r debiting my account why..n who give u the ryt I went 3×to rustenburg voda even now ur doing the same or should I go to the media n sue u..my number 0837234457 ...Read All

I will never ever make use of Vodacom again I am a loyal Vodacom customer for 30 years almost and 1 month I didn't made payment and they just deleted me from the system didn't even let me know nothing know I've lost my number I had for 32 years and then I made a payment arrangement to pay off every ...Read All

Bet you it wasn't done right? Vodacom is cheating hundreds of clients out of their money. Where is the CEO? WHY IS HE NOT ATTENDING TO YHE ISDUES?...Read All

Hi

I placed an order and paid for a TV on Black Friday under order number 2000189413 in which full money was paid and order processed. Only to receive a message 6 days  later stating that my order cannot be fulfilled due to stock constraints.

There were many other black friday deals I could h...Read All

I have ordered a new phone on the 18th Nov 2020.The delivery supplier tried to contact me but on a number that does not exit. How can they call me on the new contract number if the number is not activated????
Does that make sense????...Read All

Disconnected my service without no notice and for no reason. Customer services say it's connected and will send an email today this has not happened....Read All

Bkit po hangang ngaun wala pa ung deliver nung baggage nov 30 pa nsa upper Laguna ‘ nkalagay sa update n’yo 2 to 3 days bkit ang bagal po yta ng Service n’yo ngaun ...Read All

Hi i just want to complain your branch here in Friendship don juico avenue angeles city it was the worst money remittances i have ever encounter.Last week i went there to claim my akap assistance i went there around 14:45 and they tell me 14:30 was cut off time already because they only till 15:30 ...Read All

Good day I am very very upset customer of who is failing us as customers. I need somebody who can assist with my problem. My no is 0727858455.......Read All

My username is Michaelo87,I can't login to my inksnation account and I activated my pinkard but I can't use it also to fund registered (end users)
Please let the management know what to do please.....Read All

on the 24/11//20 at maponya mall pep store .i went to pep store in my bag i had darling fibre wich i forgot to take it out as i enter the shop .as i was looking inside the shop for my baby shoes which i ddnt get them i went out of the door a male staff member called me to come inside i went n i ask...Read All

I am not getting the speed at which I am paying for which is 25 mbps download, instead I am getting 4 mbps. There has been no update for 3 weeks of reporting my issue Ticket: 5734719
I keep requesting an update just to be told by a customer service representative that no technician has been assigne...Read All

Ek het clicks doeke gekoop die plak stukkie aan regter kant van doeke is Los. Ek sukkel nou Al 4 dae met clicks. Ek wil dit omruil.vir ander maak doeke by clicks.julle maak nie reg nie. Kind is sonder doeke sy n maand oud.kan nie doeke koop nou nie voor ek dit om geruil het nie.
Hoekom vat julle so...Read All

I wanted to get a refund from Alex Mall after been told that at pep home or any other pep there's no light Pink continental pillowcases and fitted sheet so I was told that I must go and claim a refund at Alex Plaza Pep because that's where I left my money. ...Read All

we bought a bedset cash on the internet last week, we received a sms telling us that the bed will be delivered on the 1st Desember 2020, Today the 2nd of Desember we found out that the bed was picked up at 15:30 on the 1st of Desember and will only be delivered in 3 to 10 working days, I asked the l...Read All

Good day

I had the joy of waiting 45 minutes in a line this afternoon to pay my Vodacom accountant your Wonderboom Junction shop in Pretoria North.

There were 6 employees in the shop 5 of whom were busy with queries and new contracts and no one on the till? How can a shop not have a designate...Read All

Pls sir/ma I am having issue with my inksnation account,I can't login to my account showing that password or username does not exist pls how can I solve the problem...Read All

I ordered on 30 October 2020 and my order arrived incomplete. My order codenis q9ak-f486. I filed comolaint at your helpdesk and I was told to wait 7-10 business days. I followed up after 10 days and sent my banking details. I was told again to wait 7 business days. On 23 November I was told my comp...Read All

I was expecting a delivery today. The J&T texted me around quarter to 10 or let me specify 9:43 am and the text goes like this, "J&T DELIVERY!TN: 780939817772 Rider:Jerome Magbunag639269276837. For COD pls prepare exact amount. Photo proof of delivery is required. Thanks and be safe!." Yet, no packa...Read All