Consumer Complaint Database

I just want to report one of your rider joven bonyog because he set a meet up place then he wants me to go there to pick up the item the reason why we choose online shopping because i can't go outside your rider doesn't do his job properly thrice....Read All

A very unpleasant experience with a very sarcastic food panda driver. Directions were being give and yet driver is sarcastic, impatient, and arrogant. best description you need to do with this delivery man....Read All

Tampered parcel received. My passport is missing! Your immediate action is required. Tracking number: 371019116667...Read All

Upper Laguna Delivery Team
Please reDeliver the item with ref# 1732 8448 9761. The recepient is now willing to receive the item. Thank you very much. Sorry for the inconvenience....Read All

Its been three weeks snd the.connection is still unstable. Always LOS red. Came to the office three times as early as 6 am to file a complaint to no avail. The technician just always come and go passing by at our place. The man from the office promise to fix this in a week. If still no help comes in...Read All

Ability is my name I can't login into my inksnation account since over one week now...Read All

Unable to log into my Inksnation account.
Pls help I can't log into my account...even when I typed the correct username and password.i even tried using my email address but it still was not working.help me do something about it....Read All

"place was to full capacity - no social distancing" yet you went in anyway?
...Read All

Good day on the 12 October, 29 October and 12th November I've phone the cancellation department for my contract that has finished on the 10th of October 2020 and told them i do not wish to continue with this contract and want my number on prepaid. I went to my nearest vodashop as well and they have ...Read All

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ABSOLUTELY PATHETIC SERVICE SLOW INTERNET NEVER WORKS IM STUCK WITH A TERRIBLE NETWORK WITH SLOW SPEEDS CUSTOMER CARE IS PATHETIC . GET MTN...Read All

A portion of my fibre cable was stolen outside my property and I logged a Service Request with Vodacom on 19 October. For 39 days I have been pushed from pillar to post and made countless empty promises. I also cannot get a credit on my account SR201117-856781 until the connectivity is restored. Thi...Read All

We have a Vodacom Business fibre at our office. For the past while it has been unstable, dropping randomly and repeatedly during the day.
0821940 support desk is practically impossible to use. We have phone them 14 times for a combined call time of 6.5 hours over a course of 6 days. So far nobody h...Read All

Good day, I am very upset with Vodacom centre in Mossel bay, Western Cape at the Mossel bay mall centre. The sales representative discussing another person with another client, discretting that persons character. That is unacceptable! Who gives that sales person the right to discuss another person t...Read All

I was at clicks pinetown ,pine crest from Monday to purchase a KAMBROOK MICROWAVE on promotionR899 ,until Today I haven't found the stock simple because the stuff hide stock for themselves for 50% Off Black Friday deals and refuse us customers to purchase and the manager is aware of that I even spok...Read All

I tried to login to my account but I couldn't even if I put correct password and email, it is showing me that the account does not exist. Please help me to solve the problem....Read All

I purchased an item valued ar R550 on the 27/10/2020 at the Pavillion Store. I did not retain the slip but had used my clicks clubcard.I returned to the store and explained to the supervisor, providing details so he could pick it up. After waiting 15 minutes he returned, with invoice picked up, but ...Read All

I REQUEST A REFUND 3 WEEKS AGO BUT THERE IS NO UPDATE UNTIL NOW! THE CUSTOMER SERVICE SAID IT WOULD TAKE 3-5 DAYS TO PROCESS. WHAT HAPPENED NOW? I NEED THE MONEY FOR MY OTHER BILLS PAYMENT, I'M NOT RICH, I AM POOR SO I NEED IT BADLY OKAY!! PLEASE PRIORITIZE THIS KIND OF ISSUES!...Read All

Had the same issue. I paid oct bill on the "old" accnt no. and received a notification from gcash and converge (text and email) instantly, after paying. So I thought I'm all good. but nov bill came and it still includes oct bill in it. Apparently we should've send it to the "latest" accnt number. I ...Read All

Converge installers in Dasmarinas Cavite might have accidentally or deliberately cut our PLDT Fibr connection.. Providence avenue, Villa Isabel Village, Burol Main, Dasmarinas, Cavite 4114 @ around 1:30 PM...Read All