Consumer Complaint Database


SENDER
Solly
Good day, I am having a problem with Bradlows phalaborwa were I bought a Recliner Roma 3piece (sofas)since they came and fit it the 3 piece is not properly aligned I did report the past 3weeks but there is no one who is coming to assist me, please help me with this issue my order number 14156837 an...Read All
COMPLAINT #9045 - Repair Issues
SENDER
Nazeer
Ref.
1-3482289509988
Been talking to vodacom for 3 weeks now only to get pushed from pillar to post
Was told by Roney Motuang in cancellation that i will be well compensated and my issue resolved only to find out that his either in a meeting on a call or going to call me back
Please note this is...Read All
COMPLAINT #9044 - Billing or Collection Issues
SENDER
Nazeer
Ref.
1-3482289509988
Been talking to vodacom for 3 weeks now only to get pushed from pillar to post
Was told by Roney Motuang in cancellation that i will be well compensated and my issue resolved only to find out that his either in a meeting on a call or going to call me back
Please note this is...Read All
COMPLAINT #9043 - Billing or Collection Issues
SENDER
Madeleine Barton & Brian Barton
Good day we have been battling to resolve problems for the last 3 to 4 months on our billing of data SIM cards that we do not have!

Your online sales department contacted my 71 year old husband over and over and eventually vodacom was at our gate to deliver new SIM cards. I then sent them back im...Read All
COMPLAINT #9042 - Refund / Exchange Issues
SENDER
Elizalyn Jane Fajardo
The ruddest rider I havr encountered in my entire experience with j&t or orders from shoppee. This rider name Longino Riconalla is very irresponsible and refused to deliver my order at home. I am very disappointed how he coordinate that he wanted us to go pick it up instead of him delivering it. Man...Read All
COMPLAINT #9041 - Delivery Issues
SENDER
Vickie Moodley
RECIPIENT
I logged a call in October 2019, indicating that I wanted my insurance cancelled as I had gone with another supplier for insurance. The insurance amount was cancelled for one month in November and then re-instated again at a later stage. I did not take notice of this till around April 2020 and reali...Read All
COMPLAINT #9040 - Billing or Collection Issues
SENDER
Tiffany Frey
We have been informed that we may still be charged even though Vodacom is unable to provide fibre to our new home. The fibre box is full and OpenServe have deemed it not feasible for them to upgrade the box to make space for our line.

We informed them of our relocation on the 1st of October and r...Read All
COMPLAINT #9039 -
SENDER
Conrad van Staden
Good morning. I got invited to John Dorys in Randfontein last night ... place was to full capacity - no social distancing - Gift our waitor assist and he is the best ashe know my brother and family thats regulars ... first there was not enought jugs for sangria ... when it arrived it was water down ...Read All
1 Reply
COMPLAINT #9035 - Service Issues
SENDER
Elizabeth V. Francisco
i send my payment to a wrong account number because last time i recieved my account number it says on last number was 467 but on my real account number it was 647...Read All
1 Reply
COMPLAINT #9034 - Refund / Exchange Issues
SENDER
Melanie Deinla Tubania
good day,
gusto ko lang pong alamin kung meron pa bang makukuhang back pay ang contractual employee of 6 months?
kung meron, kasi wala po akong nakuha
at gusto ko rin po malaman ang status nito
504946-014-072025-9000 MetrobBank payCard from Sept2014-Feb2015/
kindly needed lang po. thanks...Read All
COMPLAINT #9031 - Other Issues
SENDER
Hilmer Casilla
161845200444 this tracking number will show that the item was shipped out on September 1, 2020 bound to baguio city but it was misrouted to batanes. The iten is still there and tracking is not moving. Until know I still don't have the item and its already almost 3 months....Read All
COMPLAINT #9030 - Delivery Issues
SENDER
Brefo Solomon
I hv won bet and withdrawn the money but it haven't reflected in my mobile money account ...Read All
COMPLAINT #9026 -
SENDER
frank seroka
I bought Hisense tv 123cm 49 inch B5200 on 23/11/2020 price R5999.99 i bought cash it tested before it got it got mechanical problem then change bring other one it got tested also it show no sigh and sigh all documents took the tv left the shop due to tv it tested when I arrive at my place then tv d...Read All
COMPLAINT #9025 - Customer Service Issues
SENDER
Tafadzwa Hove
I purchased a JBL bluetooth speaker 4 months ago on laybye which i paid R999, R1000, R1500 and R1500 respectively each month @ the Mthatha BT Ngebs incredible connection.When it came to collecting the Speaker i was told theres no stock and they can only give me the one they have been playing in the ...Read All
COMPLAINT #9024 - Billing or Collection Issues
SENDER
Namikisa Rachael
I subscribed for My startime decorder on 3rd ofNovember and the subscription was to expire on 3rd of December idont know why the subscription expired yesterday yet you sent a text that says that the subscription was to expire on 3rd of December smart card no is 01713261166...Read All
COMPLAINT #9019 - Service Issues
SENDER
What’s wrong
I have transferred money from my Sportybet account to my Momo since morning I haven’t receive it in my Momo...Read All
COMPLAINT #9017 -
Thank you star times Uganda, i have a feedback from my 4 years old son he needs the cartoons for the fire brigade and he also noted that some of the cartoons have become monotonous especially in JimJam where the same cartoons is played everyday and most times. He adviced that these issues needs to b...Read All
COMPLAINT #9016 -
SENDER
Izegbune Chiedu
Sir, I received an alert from my zenith Bank account that sportybet was reducting my money without my permission and knowledge, over#283,000 was reduced and I need my money refund to my account, my sportybet account cannot open keep letting me wrong password, 07034429854.included are the details...Read All
Image attached
1 Reply
COMPLAINT #9015 - Other Issues
SENDER
JACQUES FOURIE
On 26 October 2020 I've downgraded on number 0646517807 without a new handset. Phone with number 0646517807 has been stolen 29 October 2020. We blocked the sim immediately and I was informed to phone customer service the 1st November 2020 to cancel the contract. I gave them the case number. I was t...Read All
1 Reply
COMPLAINT #9014 - Contract Issues
SENDER
Larbi Kwame
I have won cedis 15 On 25/11/2020 but when I am withdrawing it is on pending, please is my number 0246962402 I want my money ...Read All
COMPLAINT #9013 -