Consumer Complaint Database


SENDER
W Bredenhann
The transfer of 3 x lines from my deceased husband's account to another existing account with Vodacom has been approved. Despite this transfer being approved, these lines have been locked as of this morning. These numbers are used in the dailing running of our business and without the use of them...Read All
COMPLAINT #8981 - Service Issues
SENDER
Gyansah Manu Moses
Please,I have redrew 40 Cedis from my account but I have not received it in my wallet.please, kindly verify it for me. 0247249762 that's the contact ...Read All
COMPLAINT #8978 -
SENDER
Valencia Hoffman
So on the 29/02/2020 I upgraded my contract with Makro Crown Mines with Vodacom Samsung A20. In May 2020 my cell phone just gave in, not switching on not charging, phoned Vodacom customer care they advised my to take my phone to a Vodacare repair shop which I did at VodaCare Eastgate walking in the ...Read All
COMPLAINT #8976 - Contract Issues
SENDER
Christopher S
In October Vodacom called me to advise that they wished to reduce my monthly subscription as I have been a loyal customer for over 20 years. Subsequantly after the call I recieved an sms advising that a courier service was to contact me for a delivery. I called the courier company who advised that t...Read All
COMPLAINT #8975 - Billing or Collection Issues
SENDER
Umar Isiyaka
Missing better slip that I won last night. And the money wasn't funded into my bet account. And I can't find the slip there....Read All
COMPLAINT #8974 -
SENDER
Kodie Isaac
Sportybet if you need no trouble kindly lemme receive my withdrawal now. How dare you treating your customer like this nonsense, stupid fools. Idiot do you think we use dust to bet at your site?? Nonsense ...Read All
COMPLAINT #8970 - Other Issues
SENDER
William Osei
I made a withdraw of 40 Cedis but the money is still pending I haven’t receive the money on my mobile money and also the money too is not available on SportyBet account too...Read All
COMPLAINT #8969 -
SENDER
Blair B. Omboy
I ordered motocross boots and gloves but i only received the gloves.it is indicated in the receipt that j&t received the boots from the seller. Too disappointing. I need a refund....Read All
COMPLAINT #8967 - Product Issues
SENDER
Isaac yeboah
I tried to withdraw an amount of 100 cedis on the 25/11/2020 but it's still pending I want my money this is my number 0594182143...Read All
COMPLAINT #8966 -
SENDER
ELIZABETH L. MABUBAY
I WAS GIVEN ONLY 7 DAYS TO SETTLE THE PAYMENT FOR INSTALLATION. THEN I WAITED FOR 3 MONTHS FOR IT TO INSTALL. WHEN TECHNICIAN CAME, I WAS ADVISE THAT IT IS IMPOSSIBLE TO INSTALL BECAUSE OF "FULL NAP". TECHNICIAN GAVE ME A FORM THAT WILL SERVE AS THEIR RECORD FOR REFUND. THAT WAS 3 MONTHS AGO AND NOT...Read All
1 Reply
COMPLAINT #8963 - Refund / Exchange Issues
SENDER
nikkie haiden mike buenviaje
EN ROUTE TO LAZADA WAREHOUSE SINCE NOVEMBER 13 HANGGANG NGAYON IM REQUESTING FOR RETURNT TO LBC SOLANO NUEVA VIZCAYA. PLEASE PO TAKE ACTION PLEASE RETURN ITEM TO LBC SOLANO NUEVA VIZCAYA TRACKING # 98400000222959...Read All
COMPLAINT #8960 -
SENDER
Salvador Tabbuac
Ms .Maam Mary Grace de Castro receive my parcel with parcel number 1104513255, we already send the requirements like authorization letter last friday thru my nephew but until now they couldn't find my parcel....Read All
COMPLAINT #8959 - Other Issues
SENDER
Rio
My OFW husband in in need of documents processed last 13th of November. Up until now it has yet to received at the destination.
I may take a legal action coz this is some fault and error made by your receiving branch at sm san lazaro. Your tie up partner DSL has been very helpful even if the error ...Read All
COMPLAINT #8958 - Customer Service Issues
SENDER
Akwasi Calcium
I selected some teams today, and won ... One of them I placed over 2.5 which means 3 or more goals is to appear and fortunately it ended 2:1 which means I have won.. but you told me am lost ...Read All
4 Replies
COMPLAINT #8956 - Customer Service Issues
SENDER
Jopay Orceda
As I understand, you are supposed to at least send SMS to the receiver if the items is out for delivery. I am unhappy with your delivery man MICHAEL VALENZUELA. He tried to deliver the item around 12:45pm yesterday Nov 24 and i told him that my husband is out to withdraw money. I asked him to come b...Read All
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COMPLAINT #8953 - Delivery Issues
SENDER
Justin Kent Maliwat Go
Hi , i would like to complain the slow service of my site transfer because i had emailed customer care of converge since 11/05/2020 regarding on site transfer and i had submitted all of the documents that i have. I'm working from home right now and we had already transferred site and as of today , 1...Read All
COMPLAINT #8952 - Other Issues
SENDER
Naicker
Good day

To whom it may concern

I have purchased the above mentioned printer in June during lockdown from retailer Makro Cornubia Durban
To date it has not been successfully installed or working due to compatibility issues
We took the printer to makro they couldnt help gave me a sticker on ...Read All
COMPLAINT #8951 - Refund / Exchange Issues
SENDER
Mary Ann Lumibao
RECIPIENT
Security Bank
I am writing to let you know all of my inconveniences with Security bank. First, security bank app freezes, most of the times instapay is not available.. no option to transfer the funds.. always on a maintenance. Second, I went to withdraw in Clark, Pampanga (J. Abad Santos ave) and I successfully w...Read All
COMPLAINT #8950 - Refund / Exchange Issues
SENDER
Jocelyn G. Bacani in behalf of my Rep Erwin Tupas
11-3-2020 Final signing this day, missing docs affidavit and sworn statement, Jackie, Doc dept. advise rep (Erwin Tupas) to go to legal and file for form missing so that it can be emailed to buyer which is in US for signature.. Legal dept in turn charged eight hundred pesos to fill out this form but...Read All
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COMPLAINT #8949 - Other Issues
SENDER
Lurice Jean Pabilona
This complaint isn't new. A lot of customers are complaining about their services. No action is being taken by this company! Your basically getting money from us and not giving us what services we paid for in the first place! Is that fair?!! Very poor service!!!! The Philippines' government is total...Read All
COMPLAINT #8948 - Service Issues