Consumer Complaint Database

I redraw money from my account this morning...it did not reflect my account...Read All

Not so Incredible at all.
We bought a Lenovo laptop online during lockdown. It arrived and kept blue screening. On logging this issue, customer service told me to take it to a store. So much for eCommerce!
The technician at the store was most helpful, and sent the machine away for assessment. A w...Read All

I tried to courier a package back to a supplier. The supplier utilizes Pep Paxi to courier batteries all the time.

I was met with terrible customer service from the manager herself, Samnge, who refused to courier the package saying that it was too heavy. I asked her to weigh it to see if it was...Read All

Good day,

In June i was checking when i can cancel my contract and the consultant indicated that i can only cancel one in August 20 cause the other line was renewed of which i did not renew the line as i am not using it. She told me that she had logged a call for me, no one came back as usual.

...Read All

Money debited from my sportybet wallet but not credited to my mobile money wallet.... please help me...Read All

Money debited from my sportybet wallet but not credited to my mobile money wallet.... please help me...Read All

I won a bet yesterday and I've been wanting to withdraw the money but the money has been put on pending for like 8hrs now...Read All

Sydneyynkey on 6 November 2020

Placed withrawals about hours now not received any alert on my Momo account.
This My number 0550995757...Read All

Its been hours and my delivery hasn't arived yet and they already message me that they'll be delivering my parcel today and it's almost 8pm not a single call...Read All

Sydneyynkey on 6 November 2020

Placed withrawals about hours now not received any alert on my Momo account.
This My number 0550995757...Read All

Since September 2020 vodacom has been taking R510-00 out of my account this is unacceptable as I am only suppose to payR134-00 PER MONTH THAT not What MY CONTRACT SAYS SO WHY ARE YOU TAKING MORE MONEY OUT I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN MY LIFE. Surely only business contracts h...Read All

I won a bet yesterday I redraw but it hasn't reflected on my Momo and it's not reflecting on my sporty account too so where is the money please I don't believe you are fraud maybe you have technical issues but please don't stay silent let us know something I beg you please tell us what to do...Read All

I made withdraw up till now I have not received the money and it's on pending. 0546110378...Read All

The company has no pre-order facility yet the drivers carry hamburgers and rolls but refuse to sell because they are destined to a particular business. The official at the other end of their telephone makes no effort in trying to resolve one's concerns. The authority vests entirely with the driver a...Read All

I use My vodacom app to pay my account and on the 29th of October I made a payment of 600. My payment update was not effected and I called in several times with no assistance. I was asked to send emails to supervisors, which I did but they didn't bother to respond nor acknowledge my email.

I went...Read All

I bought a phone at pep store at matsulu it works for 2days after that it start freezing it s not working proper so now as unhappy customers at matsulu we will shutdown pep cell at matsulu boxer complex we are sick and tired with your management because when we complaint does not take us seriously ...Read All

I have withdraw money from my Sportybet account more than 6 hours today on 6 November 2020 but I have not received any massage, oooo Sportybet why...Read All

I have withdraw money from my Sportybet account more than 6 hours today on 6 November 2020 but I have not received any massage ...Read All

PPA15732141890. Durban South Amanzimtoti branch say that they scanned the parcel out and Johannesburg say that do not know where it is.
I am awaiting Risk Department to advise on status of package after checking camera footage for more than 2 days. I have called and emailed your staff in Johannesb...Read All

Please I made withdrawal this morning and is still on pending. This is my number 0551460421...Read All