Consumer Complaint Database

I cashed into my grab wallet and 1 transaction failed. This happened while Security Bank were having issue on their online platforms and they suggested to use grab to transfer money from other banks. I called their hotline and the representative didn't give me any information on when this will be r...Read All

Those guys are a complete fraud. I’d suggest everyone stay away from them. My brother applied for Poland business immigration 3 years ago and in case of failure, those guys promised to issue the full refund in written words in declaration letter. Now they started to play delaying tactics and after...Read All

I went there on 5th of November, 2020 to lodge in a parcel that I want it to be delivered to Lagos the next day being 6th of November. I joined the queue as they were about four people before me. The two front desk officers were busy attending to some other people that I came before probably cos the...Read All

I received a message from J&T that my parcel is out for delivery by Rider:Roma Junrey A (639223707707) DELIVERY!TN: 780809801250. I send a text message to the rider around 9am asking what time he will deliver my order and I state my exact location so that he will not find it difficult to locate my p...Read All

I originally filed a complaint Reference 6209 on 10/9/20, and still have not received any form of response or acknowledgement that my complaint is being attended too!!!! ...Read All

I had the exact same problem. I never knew I had an outstanding amount. Nobody contacted me, so I spoke to an agent Rachel in the customer care department. She was so rude, laughed and spoke to her collogue while I was on the phone explaining my problem. ...Read All

The option a choice, was on a month to month basis. No payment, and fiber line will be cut. After only 5 months of no payment, the lines where cut. According to Snetembaon 082 1904. Spoke to him on 5 Nov 2020, 14h45, I was lucky. The system is suppose to cut the line. It was a faulty system. K...Read All

GOOD DAY,

VODACOM CALL CENTRE SHOULD HAVE CALLED ME BACK 3 DAYS AGO ABOUT AN PAYMENT I MADE TO RECONNECT MY CONTRACT.THIS IS NOT DONE UP TO NOW AND TOTALLY UNEXCEPTABLE ALL MY LINES AND WIFI HAVE BEEN SUSPENDED AND I CANNOT WORK.

THIS LEVEL OF SERVICE IS VERY POOR ABD I AM REPORTING THIS TO YO...Read All

Last week lng kinabit tapos nung ngkabit sa katabing kwarto bigka nlang ngred pos ng email nko yung hotline nyo.kung hindi busy ok offline kelan nyo aayusin yung connection nmin gamit ng anak ko z school yan ngayon nkikiwifi kami z kapitbahay ...Read All

Good day

On Saturday 24/10/2020 I spoke to Jessam about a migration on my cellphone contract as I was retrenched and can't afford the Red Select anymore. She said that my migration fee would be R3550 and offered me a new package for R211. I said that I need to think about it and will get back to...Read All

FACT 1: An Order was placed by Med Rep Jay Rodriguez at Manam Restaurant Greenbelt ORDER number q2if-xhvp
FACT 2: The order was for Dr Andrei Rodriguez
FACT 3: Upon notification by Jay Rodriguez to Dr Andrei Rodriguez that rider is at the lobby, Dr Arlene Rpdriguez went down
FACT 4: Upon claimin...Read All

I called in this morning on the 0860 300 999 number but was cut off twice. I then tried the what's app option but it's not very interactive for complaints. I however sent through my complaint with pics but had no positive urgent feedback. I called in again and got through to Norma. That call was pro...Read All

This morning 05.11.2020 I boarded a taxi from Bara to Sandton, on the M1 the taxi lost control and drove into the wall, which was something that protected us from falling off the road, mind you we were on top of a bridge. The driver then came out to check if the taxi is Ok,without checking if his pa...Read All

Order number : #s9ss-w7mn

This is my 3rd time to follow up on my refund.

Oct 22 - I contacted customer service because my order was arrived damaged, I received a phone call and I was informed that I will get a full refund. I had sent my bank information

Oct 23 - I received a notification ...Read All

Hi
i bought a Hisense phone 10 months ago from Choma in Zambia southern Province PEP store. The phone battery started to bulge and poor screen quality. i requested for an exchanged but the manager new manager refused to start the process because i failed to provide an ear piece which i lots.
i ...Read All

HI CONVERGE TEAM,
PAFOLLOW UP NG INSTALLATION NAMIN MAG ONE MONTH NA HINDI PA RIN NAKABITAN NAGBAYAD KAMI NG ONE TIME PAYMENT NA 4,000PESOS. PLEASE PAFOLLOW UP NG INSTALLATION. KAILANGAN NAMIN NG INTERNET PARA SA ONLINE CLASS AT WORK AT HOME. SEE BELOW DETAILS
-LAS PIÑAS AREA-

Reference Number...Read All

Good day!
How long do we have to wait for the internet installation?
You already sent a person in our area, but they leave us hanging in the issue.They just look outside the compound and ask for us to wait for a short time; since they need to get the wire, after a few minutes they call and said t...Read All

Been trying to get hold of customer care service for 3 days now but I still haven’t received the option to speak to a consultant. Please improve your services!...Read All

My vodacom is paid up to date. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. I arranged to make the pay date the 10th of the month, and it was confirmed. Despite that, my services were suspenses without further prior notice yester...Read All

Good morning i have phoned numerous time ; to complain about the interim amount being raised on my account which i didnt signed up for ; vodacom fave it as a free gift and now i have to pay for it
I have spoken to Wilmaree ; Waficka and Leroy at different times whom ciuld not assist me
The agent...Read All