Consumer Complaint Database

Good day
I have contacted Betsie and Vodacom numerous times trying to settle this account.In the mean time I find out that I have been blacklisted because of a R280 vodacom account being outstanding.
I think this is very unfair because I have tried numerous times to make payment arrangements but I...Read All

SB Promisory Note No. PPL19R17810 Regina Paddit
My July 5 loan payment did not push through due to returned check-not funded. On July 9, I emailed Ron Karlo M. Garcia and advised him that I have been calling the bank but SB is unresponsive. I asked him if he can help me to re-encash the check as...Read All

Hanelie Botha contract nr 10632443-6
After trying to cancel my previous 2 contracts telephonically which was almost expiring, your worker convinced me to change to a cheaper option, which comes down to the amount of R144.00 a month.
As it is for my RETARDED CHILD, I specifically asked him to put ...Read All

I took out a contract a year ago with a Vodacom shop in Cresta which has since closed down. In the contract, I signed for and took out insurance but the dealer and manager did not send it through to insurance to activate the premium debit. As my invoices reflect an insurance cover I unwittingly assu...Read All

Subrang tagal ng action nila para mapapuntahan ng restoration ung area namin para mabalik ung connection ilang beses na po ako tumawag sa customer service sabi mag antay ng email sa schedule naforward na po ung case nyo..OMG so ano huhulaan nalang po namin kung kilan yun?kaya nga po kame nag pafollo...Read All

Go to their business center and submit your letter of intent and ID to their business account transaction, not in the new accounts or follow-up. Then they will tag your account as cancelled and for refund. Don't rely on phone calls and emails. Make sure that you make a receiving copy of your letter....Read All

A product was sent on my behalf yesterday and it is a birthday surprise that should have been gotten today ..the same state..lagos..from jibowu to NNS QUORRA APAPA...and have been tracking it it been on one place.. and it's very annoying....what is going on...Read All

I have received no feedback from Vodacom to date. At the end of October they attempted to deduct 2 months fees, fortunately not enough funds however now debited with cost of returned D/O of a further R66.00.

When will my account be addressed?

Very pissed off with the incompetance of Vodacom m...Read All

I've been with vodacom for over 20 years. Due to retrenchment, I was forced to cancel my contact. I have had the most unpleasant journey possible in trying to cancel. From call centres who didn't process my request to harassment of the retention department forcing me not to cancel. After months of ...Read All

Consultant's name is Lee Linel and his manager was Micah at the Cresta shop that has since closed down. Lee works at Westgate. He has asked the insurance if I can backpay the year's premiums. He says I must follow up? I signed the contract indicating that I was taking out insurance on the device. On...Read All

HELLO!!! NAGBAYAD NA PO KAMI NG 1500 OVER THE COUNTER NG BDO, DAHIL NAG EMAIL ANG CONVERGE ABOUT INSTALLATION NOTICE AND NEED NA MASETTLE ANG PAYMENT PAGKATAPOS KO MATANGGAP ANG MENSAHE NILA OR EMAIL. SO, NAGBAYAD PO KAMI DAHIL BAGO KAMI MAGBAYAD TINIGNAN PO NAMIN YUNG APPLICATION STATUS AT AWATING ...Read All

Dear Vodacom,
We recently moved into a new house in Frederik Drive, Northcliff and immediately decided to engage Vodacom fibre as our internet supplier because of our longstanding relationship with Vodacom....however, my cell signal is non-existing! I need to change from Vodacom to MTN if Vodacom c...Read All

Dear star times management. I don't understand what's going on with removing of channels. Most of the entertaining channels have been removed, yet I paid 28k as per the increment. You increased the package yet the service is poor. You advertise a different thing, yet do a different. Please take care...Read All

I paid for Gotv plus on november 4th at around 16:40 but the message I received was that I paid for Dstv till now I have not yet been connected IUC number is 4623120048
...Read All

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I cancelled my vontract wiyh you but you do still deduct money from my account can you please put money back in my account.ID 7807080177083 as i did go to my bank and they said that you must give permission for them to reverce money or you must pay it back in my account...Read All

I won a bet but it was settled incorrectly ...Read All

This observation of your in-store processes and controls has been made over a year or so. You tend to display a certain price of your products on display BUT when the price is rung up at the cashier it differs - always in your favour and not that of the customer!! The detection of this discrepancy i...Read All

Numerous times happening to me that the price of the items on the shelves differ from the price at the till.....I have to call the manager to correct and she is not so happy to do so. Please,take care...Read All

I applied for internet installation but to no avail. I need to refund the deposit of P1500.00 as soon as possible....Read All