Consumer Complaint Database


SENDER
Maryam mohammed
When I login my account he said that email and username is not exist
This is my username:maryam5352 and my email :maryammoh***@gmail.com...Read All
COMPLAINT #7427 -
SENDER
Mohammed Adamu Sugar
My account no. has been hacked through sportybet account and withdraw 18,600 from my account this morning and I also don't have access to my sportybet account.... please help ...Read All
COMPLAINT #7426 - Other Issues
SENDER
Nyanpasu Lirio
Were you able to get your parcel? Something similar happened to me and it is stil in transit for 37 days... ...Read All
COMPLAINT #7425 -
SENDER
Nyanpasu Lirio
Nagpa deliver ako ng package, small lang tapos 1 week wala parin. Edi nag taka na ako. Yun pala mali ang pinag sendan ng package. Same city pero ibang pickup point. Edi nag tanong ako sa local branch namin sabi ko bakit nandoon, sabi nila nag kamali lang po ata o baka nagkamali si sender. Dinouble c...Read All
COMPLAINT #7424 - Delivery Issues
SENDER
loot basson
Phoned 011 653 5400 spoke to Office , could not resolve.
spoke 13 Okt to call centre ccould not resolve.
send e-mail to to companysecretary
and e-mail to mediarelations
still no response
...Read All
1 Reply
COMPLAINT #7422 - Other Issues
SENDER
L govender
RECIPIENT
PEP STORES
I bought a phone at pep and not even a month later it stopped working I took it to the branch and they told me the cnt change it because it's after 7days.its not my fault the phone not working and it's not even a month.will never again buy from pep and will take this to media...Read All
1 Reply
COMPLAINT #7421 - Guarantee Or Warranty Issues
SENDER
onyekachi Goodluck Okwandu
Pls my username and password can no longer open my account, and I tried to use forgoten password to see if can recover my dwtails but it keeps on saying error....Read All
COMPLAINT #7418 -
SENDER
Debbie Fordham
Months ago I reported that my 49" HiSense TV had stopped working. I bought it from Makro in PE. The technitions have written it off and confirmed that it needs to be replaced. However, we live in George and Makro will not collect the TV anywhere near here or deliver the replacement. We have to repla...Read All
COMPLAINT #7417 - Product Issues
SENDER
Edgar van Stijn
My wife's nails fell off soon after infills. One even bled. Upon alerting the staff and owner, they were unsympathetic and unhelpful and refused to assist or remedy the situation with feeble unrelated excuses...Read All
Image attached
COMPLAINT #7415 - Customer Service Issues
SENDER
ROSANNE CLACK
Can anybody reliable at Vodacom contact – my queries yes multiple queries has been now going on for 5 months.

Rosanne Clack
082 398 9894
...Read All
COMPLAINT #7414 - Billing or Collection Issues
SENDER
Tamara
I was at rosebank on sunday the 11 October 2020 around 14:30. I bought mascara a few months ago and im not sure my the snanner went off as i walked out, 3 employees ran towards me thinking i stole embarrassed me infront of many people searched me and went through personal ietms. I support clicks eve...Read All
COMPLAINT #7413 - Other Issues
SENDER
Nontokozo Lydia Nkabinde
RECIPIENT
PEP STORES
Me too I brought a phone a pep mhluzi mall. They gave me the one that was on display, when I asked why, they told me that was the last one . Now the phone is blank I don’t know what is the problem it been 2 weeks now not able to use it....Read All
COMPLAINT #7412 -
SENDER
Monique Williams
I took out a contract with Vodacom - Lenovo Laptop in February. In April we needed the Laptop to be used for Zoom classes, the microphone did not work on the Laptop. Due to Covid I could not go in to Vodacom to report the fault. In May I went to Vodacom to request for repairs, I was told they do not...Read All
COMPLAINT #7410 - Repair Issues
SENDER
Nontokozo Lydia Nkabinde
RECIPIENT
PEP STORES
Me too I brought a phone a pep mhluzi mall. They gave me the one that was on display, when I asked why, they told me that was the last one . Now the phone is blank I don’t know what is the problem it been 2 weeks now not able to use it....Read All
COMPLAINT #7406 -
SENDER
Francis Tugume
I recharged my startime on 12th oct 2020. Up to now it's not showing any channel. My startime card number is 02148635536 Francis Tugume.
I called the helpline but they are too busy and have used almost 8000sh of my airtime. Hope of help. Thanks...Read All
COMPLAINT #7405 - Customer Service Issues
SENDER
Rodelene Mendoza
I can no longer open my access point for the portal. please reset my connection. and also, I already asked for someone to replace our modem because it is no longer giving us a good wifi signal and it has been 4 mos and no one tries to resolve my complaint!...Read All
COMPLAINT #7404 - Other Issues
SENDER
Trudie
Good day. For the past 3 months every second week we would go to MAKRO Brakpan to buy a electric hand mixer. Every time its the same thing. We apologize no stock. Is this really possible? Nowhere Makro can get stock? Or is it that nobody bother to order more stock? The sale representatives literally...Read All
COMPLAINT #7403 - Product Issues
SENDER
George
My Every Time delay on casual payments, I worked like a month down now and have not yet received my payment. A one week casual payment delaying up to this time, so sad indeed on that....Read All
COMPLAINT #7402 - Other Issues
SENDER
Suleiman Abdullahi
My registered sportybet phone number has been locked since friday despite the fact I reported a fraud of unauthorized withdrawal from my bank account to sportybet account. Since then sportybet locked my account with sum of cash inside. All the instructions to follow before fully reactivation of my a...Read All
2 Replies
COMPLAINT #7398 - Customer Service Issues
SENDER
Rose anne sy
Good Day,
I am writing this letter to inform you of all the inconveniences Converge ICT has done to me. I filed for application of broadband internet online on the 1st week of August. Part of the first few steps is for them to find out if your address/building already has their facility/equipment s...Read All
COMPLAINT #7396 - Customer Service Issues