Good morning
I moved to another unit on the 31/08/2020 but my invoice consumption date is 21/08/2020 when I was not even in that unit. And the length of that invoice is 18 days (21/08/2020-09/09/2020) but an involve is actually supposed to be 18 days
The manager said she will fix it and sen...Read All
Consumer Complaint Database
RECIPIENT
Impact MetersCOMPLAINT #7484 - Billing or Collection Issues
RECIPIENT
LBC - Head OfficeMy parcels status on October 8 was en route to Cebu Distribution Team its already the 15th of October still the same status. Its been 7 days already. Whats happening ? Its an important document that i need Pls kindly fix this. So my paper gets to me. Tracking number37107168 .Pls let me know and send...Read All
COMPLAINT #7483 - Delivery Issues
RECIPIENT
Converge ICT Solutions Inc.I sent several emails called all phone numbers that they have but numbers are no longer a good number to call!!!!...Read All
COMPLAINT #7480 - Customer Service Issues
RECIPIENT
LBC - Head OfficeI made transaction with LBC-Dumaguete Real Branch last October 3, 2020 expecting that the package will be delivered on expected date which is on or before October 15, 2020 (1 to 2 weeks from the first transaction date whom the LBC personnel made clear to me).
LBC has established a reputation in ...Read All
LBC has established a reputation in ...Read All
COMPLAINT #7479 - Delivery Issues
RECIPIENT
FAITH MOTORSOn Sunday 11th Oct, 2020. As at 10:40am your bus with number plate (BEN-37ZW) moved from Benin Akpakpava branch to Owerri.
It was my first time of going to Owerri and also my first time of boarding Faith motors. When we got to Onitsha, I informed the driver that I'll be alighting at CONTROL ROUNDAB...Read All
Image attachedIt was my first time of going to Owerri and also my first time of boarding Faith motors. When we got to Onitsha, I informed the driver that I'll be alighting at CONTROL ROUNDAB...Read All
COMPLAINT #7478 - Service Issues
RECIPIENT
Absa Branch - Head OfficeI have been a loyal customer of Vodacom for the past 11 years. I have a voice and data contract with Vodacom.
For some reason there is an issue with the network coverage when I am at home (Rockville) as such I am unable to receive and make calls, log on to my wife router. This means that I am pay...Read All
For some reason there is an issue with the network coverage when I am at home (Rockville) as such I am unable to receive and make calls, log on to my wife router. This means that I am pay...Read All
COMPLAINT #7477 - Customer Service Issues
RECIPIENT
Converge ICT Solutions Inc.4 months of waiting. sana kasing bilis lang ng pag bayad ko ang refund :(. Puro ganto mga reklamo wala man lang ginagawang aksyon. Then when we check our application status sa website po ninyo naka. On hold ang application namin.. ano po ibig sabihin niyan.. wala man lang po nagrereach out..kung mas...Read All
COMPLAINT #7476 - Service Issues
RECIPIENT
Flow JamaicaGood day,
I'm not sure me reaching out this way will make a difference but nevertheless I will try and hope for better service next time.
I understand that changes are needed in order to ensure the health and safety of everyone but this does not mean Flow customer service should get any worst. W...Read All
I'm not sure me reaching out this way will make a difference but nevertheless I will try and hope for better service next time.
I understand that changes are needed in order to ensure the health and safety of everyone but this does not mean Flow customer service should get any worst. W...Read All
COMPLAINT #7475 - Customer Service Issues
RECIPIENT
Clicks Store - Head OfficeI collected medication from clicks pharmacy and bought Panado 24 pills just to find out that in box there was only 12
I don't know if it was taken out at till cause I did check if it was 24 pills cause this is second time I experience this unfortune.
This is dishonesty and so irritating.
Sort thi...Read All
I don't know if it was taken out at till cause I did check if it was 24 pills cause this is second time I experience this unfortune.
This is dishonesty and so irritating.
Sort thi...Read All
COMPLAINT #7474 - Customer Service Issues
I bought a Kia Sportage from Kia Silver lakes On the 15th September and since I'm an in Durban I was asked to do the registration on my side.
It's been a month now and I have not received the leicence documents and every time I asked I keep being told I will get it today or tomorrow.
The permit I...Read All
It's been a month now and I have not received the leicence documents and every time I asked I keep being told I will get it today or tomorrow.
The permit I...Read All
COMPLAINT #7473 - Delivery Issues
RECIPIENT
LBC - Head OfficeUntil now wala pa rin silang action na ginagawa. Nag send na ng request email to transfer ang delivery sa Salitran Dasma. Central mall and the LBC Sm Nova branch also did the same so that I can pick up the book of my son. Its a book that my son need for his online schooling but until now wala pa ri...Read All
COMPLAINT #7472 -
RECIPIENT
Vodacom - Head OfficeI'm trying to cancel my contract for 0662401323 since 14 July, without any luck. Each and every time they assured me that they escalate it to their supervisor. When I phoned today, for the 17th time, the lady told me that there wasn't even one note made to confirm this. ...Read All
COMPLAINT #7471 - Contract Issues
RECIPIENT
Vodacom - Head OfficeComplaint has been resolved thanks Vodacom appreciate ...Read All
COMPLAINT #7470 -
RECIPIENT
Converge ICT Solutions Inc.Hi. Same here. 2 months already since installtion. No connection. Can it just be cancelled? Is there a system that the account can just be cancelled?...Read All
COMPLAINT #7469 -
RECIPIENT
Mangwanani African Day SpaI went to mangwanani for a full day spar with my husband. Everything went well except that i lost my ring. We took pictures before we started the hand massage, which was the second last session we had and my ring was on my finger. After that session upto the time we left, according to the pictures, ...Read All
COMPLAINT #7468 - Other Issues
RECIPIENT
Vodacom - Head OfficeI sent an email to Shameel Joosub in August and to date no feedback. So whatelse can i expect from the staff when the CEO IS SO USELESS GOOD FOR NOTHING CANT EVEN SPEND 5 MINUTES TO REPLY TO EMAILS. WORSE SERVICE EVER RECEIVED. SHAMELESS CEO. YOU COULD HAVE SENT ME A PLS CALL ME IF YOU DONT HAVE AIR...Read All
COMPLAINT #7467 - Service Issues
RECIPIENT
Clicks Store - Head OfficeI have been a Click's customer for many years. I liked to buy my facial products from them as I could use my U-Account points so Standard Bank stopped this service since the Tresemme story. I get my chronic medication from Click and it was always a pleasure ....BUT things have changed, Clicks at Cre...Read All
COMPLAINT #7466 - Customer Service Issues
RECIPIENT
Clicks Store - Head OfficeI stood on a line for over an hour,please try to hire more staff...there was only one pharmacy assistant on duty. Clicks Boitumelo mall, Thabong....Read All
COMPLAINT #7463 - Service Issues
RECIPIENT
OK Furniture - Head OfficeHi my name is Ammaar Moerat i bought a hp printer from ok furniture in paarl located in the shoprite center i soon took it back when i realized it doesn't print the black ink even though it shows theres black ink in.
Ok sent it away for repairs took forever they sent it away in August its now the 1...Read All
Ok sent it away for repairs took forever they sent it away in August its now the 1...Read All
COMPLAINT #7462 - Repair Issues
RECIPIENT
Startimes UgandaI made payments on the 11th day of October 2020 for a week at shs. 6000 but unfortunately I was cut off from service after three days what might be the problem and my card number is 01819813184. thank you...Read All
COMPLAINT #7461 - Customer Service Issues