Consumer Complaint Database


SENDER
Didintle
RECIPIENT
PEP STORES
I was at pepstore stilfontein on the 15th of october 2020 and saw a beautiful pink and white shoe(it looks like those nike children sandals) and thought to myself "I'll be here tomorrow". I was true to my word and went there on the 16th of october and tried to buy it,but could not due to the price b...Read All
COMPLAINT #7554 - Product Issues
SENDER
Mark Andrew Arroyo
RECIPIENT
Manila Water
bill complaint MW-CS-20-Y801-276333, I applied for account in manila water, application was approved and installed last sept 17, 2020. Oct 10 meter was read and had the first bill but as a surprise, my neighboor bill went to 23k and as checked, installer done some repiping with my neighbors meter wi...Read All
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COMPLAINT #7552 - Billing or Collection Issues
SENDER
Christine Hernandez
Paid the 1500 initial deposit before the installation. Got visited by the installer they advised there is no NAP so they could not installed the service of converge and i need to ask for a refund. Process the refund however till now no response in regards to when will they process it or are they alr...Read All
1 Reply
COMPLAINT #7548 - Refund / Exchange Issues
SENDER
Bochabelo
I just bought couches at ok and made an agreement that my installment will be the 1st of each month, on Wednesday I received a call informing me that I'm getting paid onthe 15th so I must pay onthe 17th.i won't be bullied by you guys and sales people, I have signed a contract and if have a problem b...Read All
COMPLAINT #7547 -
SENDER
Joanne Enoc
Sobrang bagal ng service. Yong mga employee nagkukwentuhan lang,NAGTATAWANAN . isang oras per customer!!! Just wow. WALANG SENSE OF URGENCY. BRGY 166 ZONE 17. MALIBAY BRANCH ....Read All
COMPLAINT #7545 - Customer Service Issues
SENDER
Wanirwoth Patricia
I paid for gotv the shs.28000 bonquet and i saw that the balance is shs.18000 but only local channels were showing.then i topup another shs.18000 thinking other channels would come but nothing came.. Why is it so? And after dialing *206# thy i said my account was suspended. How come yet i have even ...Read All
COMPLAINT #7544 - Other Issues
SENDER
UNYAGH IORAKPEN
I have open my account with a user name. UNYAGHIORAKPEN.
AND PAID TO ACCESS BANK.
And have sent the payment details to the the WhatsApp provided accordingly and there is no response from the admin and as Well I can not access my account please me out....Read All
1 Reply
COMPLAINT #7543 - Customer Service Issues
SENDER
King Efrehl Gecain
J & T Courier named Mark Anthony Yburan for Cebu branch isn't diligent to even call the parcel recipient before tagging the delivery as "FAILED"....Read All
COMPLAINT #7541 - Delivery Issues
SENDER
Mampho Lebajoa
RECIPIENT
PEP STORES
I bought a black ladies skirt size 28 early last month September...and i tried wearing it this morning,the skirt was small and it couldnt fit me...i then checked for a slip and i couldn't find the slip..
I then took the slip and went straight to Court where im working...after the knock off time i w...Read All
COMPLAINT #7540 - Refund / Exchange Issues
SENDER
Rose Marie Delgado
WORST Courier JRS EXPRESS!!...Read All
COMPLAINT #7539 - Customer Service Issues
SENDER
Mariaan
RECIPIENT
PEP STORES
I visited PEP HOME CARLETONVILLE today, there's a lot of noise at that shop. Their radio is so loud you can't even hear yourself thinking..some days they'd be playing some vulgar music whilethe Store Manageristhere, wonderinghow does she allow something like that. It's really a disgrace....Read All
COMPLAINT #7535 - Other Issues
SENDER
Adel Strydom
I've requested a relocation of Fibre end of July. It is now 16 October and still not in complete status! I have even escalated this matter numerous times to management team. I've requested a line upgrade on 01 October, still no upgrade. Information recieved by the customer service team is conflict...Read All
COMPLAINT #7534 - Customer Service Issues
SENDER
Izidra Ruth Llorin
site transfer from Roxas Dist. Quezon City to Novaliches QC...Read All
COMPLAINT #7532 -
SENDER
Nabasumba Gertrude
7023856794 is my account number. In the names of Nabasumba Gertrude.

I don't have Bukedde 2 & BBS. What's the problem?...Read All
COMPLAINT #7530 -
SENDER
Hennie Coetzee
Good day!
I received a telephone call from one of Mondo's representatives regarding a upgrade on one of my phone numbers 0846165641.
I have listened to the whole conversation and agreed to the upgrade.
We received the new hand set, but did not straight away started to use the new hand set. The re...Read All
COMPLAINT #7529 - Product Issues
SENDER
Tshepiso Sehlako
I bought a KIC fridge in June by August the top side stopped working.A technician was sent and fixed it and now it's not working at all top and bottom my groceries got rotten.Im so pissed beyond cause clearly I'll be facing this problem forever.Every 2 months I'll be dealing with this and eventually...Read All
1 Reply
COMPLAINT #7528 - Guarantee Or Warranty Issues
SENDER
Bea Cuentas
We received a message that converge haven't received payment for our account amounting to Php 2500 but our wifi just get activated on October 6, 2020 and we still not complete a one full month. We also completely paid the installment fee. And the message said that it is due to October 20,2020 or el...Read All
COMPLAINT #7527 - Billing or Collection Issues
SENDER
ELMA THIEROFF
Staff attitude:
The staff speaks to you from behind the glass as well as their masks, they can barely be heard. Wgen I asjed the cashier if she heard me saying good morning, rhank you and good bye she said they are not allowed to talk to clients. We all know about Covid but what happened to common ...Read All
COMPLAINT #7526 - Service Issues
SENDER
Trixie Leo
Rude behavior. Impatient. Can't even wait for 8 minutes for the person to take the order. Always call on phone even I told him that the person to take the order lives in 2nd floor of the house. Don't know to address customer properly calling me "te". I even called him "po" and "sir".

"Mapapansin...Read All
COMPLAINT #7525 - Other Issues
SENDER
Kristal rose Ladrido
My item was dispatched last June 16, 2020 to Sapang Palay, Bulacan. But 2-3wks past, the reciever haven't received the item nor did contacted by JNT.. and tagged my parcel as "return to sender". Upon receiving the item here in Tabuk branch, they immediately return again my parcel to Bulacan. Upon de...Read All
COMPLAINT #7524 - Delivery Issues