Consumer Complaint Database

Good morning LBC Team!

I would like to follow up on my COD/COP payment for these transactions, please:

1. Transaction Reference Number: 313212849429
Transaction Date : July 28, 2020
Amount : 455.00
2. Transaction Reference Number: 173339733018
Transaction Date : July 28, 2020
Amount : 455...Read All

I have same issue of activation since September with the username DONANSABO and till now my account has not been activated...Read All

I've been trying to transfer my account from Makati to Los Banos and it's been 3 months already. I tried contacting converge's laguna branch but the phone number is always unattended. I tried reaching out via Facebook chat but they are asking me to go to their branch to process the transfer. Which i...Read All

Today Mon, Oct, 19 I received a call to converge installer saying San loc. Nyo kakabitan na po namin kayo I was so happy that time I heard that words sa tagal ko nag intay almost 2 mons na. Then installer check my area and then after awhile Hindi daw makaka bitan kasi ung block box is not activated ...Read All

I visited your PEP store in Jhb Bree Simmons Street this morning 19/10/2020 around past nine (9) and I received a horrible service from the store manager his name is Sibusiso, I was in your store to come and exchange items I bought yesterday 18/10/2020 at Soshanguve Crossing due to incorrect size. A...Read All

I was queuing in Counter #10 and the cashier was noticeably SLOW. Other counters catered to more customers, albeit their larger volume of items. After this Melissa/Mem girl's transaction with the 3rd customer ahead of me, she just left. I and the woman in front of me waited for over 15 minutes for h...Read All

I have taken some months without using my decoder ,when I tried recharging it ,it couldn't search channels. What could be the problem!?...Read All

On Sunday 18/10/2020 at Clicks Chris hani Crossing my wife was helped by Sammy Maema and during the transaction, Sammy was unprofessional in which my wife was made uncomfortable by Sammy. Sammy was more flirting with my wife more than being helpful to a point he ended up giving her the incorrect pro...Read All

See my complaint on Social Media : Facebook/LinkedIn

Warning do not do business with these operators who sell on behalf of Vodacom. These companies work aggressively to sell LTE contracts and upgrades. They suddenly added a new account on my profile BUT when you phone Vodacom they tell you nothin...Read All

Should you want unprofessional and incompetent service, the CTM Store (Springfield, Durban), is certainly the store you need to attempt to shop at:

1. You will be charged for items you want to purchase, however, 40 minutes on, as you await the dispatch department to get your stock, you will be to...Read All

My Planet Fitness contract was supposed to come to an end August 2020. I tried cancelling in October but was told that I would need to pay a cancellation fee as I am still in contract. This is unlawful and I was charged in September too which should not have been the case...Read All

Same here. It's disgusting...Read All

To whom it may concern. I would like to file a complaint. This will be long but let me start. 31 October 2020, I paid the move in fee P3050. 00(Meralco Installation as what I call it) thru bank transfer to one of the Broker Dolly Ann Dela Cruz. My agent Fhel Codilla confirmed my payment but did not ...Read All

On 16/10/2020 I was not able to log onto my work servers. When testing the speed I found that both upload and download was less than 1 Mbps.

I logged a request, SR201016-759964, This was closed without any reason.

I logged another request, SR201016-759968, This was also closed without any reas...Read All

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I reported a faulty fridge to bradlows in esikhawini 2 months ago which i bought in November 2018 Cash. On the day I reported they said i will receive an sms than they will come fix it in my house. I had to wait for 3 weeks just to receive their sms!! And i also had to wait for another 3 weeks after...Read All

I made a COP delivery at the buyer got the item and paid it last 10/05. I called on 10/06 and was told it will be credited between 10/07 - 10/08. I called 10/08 and I was told it will be escalated and I will receive a phone call. I called 10/09 and said it will be escalated and they will follow up, ...Read All

The technician was not able to install my internet due to the unavailability of ports in our area. Converge required me to pay Php 1,500 in advance but now there is no update regarding this. It's so hard to reach their customer service as well. Hope you can help me get my refund....Read All

Last Oct 17 2020 i have 2 parcel for delivery, i contacred rhe delivery boy Teodorico Limon to ask how much. He did not replied untol afternoon i secided to call him and he suddenly informed me that it is for RTS if not claimed that day. We both agreed to meet up but he did not show up. I texted jim...Read All

I'm also pissed l will never buy a phone at pep again ...Read All