Consumer Complaint Database


SENDER
Jean
RECIPIENT
PEP STORES
I Bought a J4 core phone around June this year it had a problem of switching off on it own took it back they fixed it but wen it's off it screenshot n wen someone call it vibrate but the screen will be off .I asked them if this problem persist wat will they do the lady helping me said she doesn't kn...Read All
COMPLAINT #7588 -
SENDER
Zinhle
RECIPIENT
PEP STORES
Good day
I am very much disappointed with your service in Marianhill Pep Shop where I went today to make a LAYBYE As they do not have plastic bags so I didn't have enough money to pay for the garments and asked Hlengiwe the Cashier to keep them in the counter. Your urgent assistance and response in...Read All
COMPLAINT #7587 - Sales Issues
SENDER
LOBIELYN DELA PEÑA MARTONITO
bk8 poh gnun nun july p ko nagaply tpos august nga advance payment n ko.hanggang ngyn ndi p rin q nka2bitan n wifi.act#1050602076981?
tpos nun nkaraang araw itxt nnyo n cancel.ano toh...Read All
COMPLAINT #7586 -
SENDER
LOBIELYN DELA PEÑA MARTONITO
bk8 poh gnun nun july p ko nagaply tpos august nga advance payment n ko.hanggang ngyn ndi p rin q nka2bitan n wifi.act#1050602076981?
tpos nun nkaraang araw itxt nnyo n cancel.ano toh...Read All
COMPLAINT #7585 -
SENDER
BERNARDO HICONG
Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, re...Read All
COMPLAINT #7584 -
SENDER
BERNARDO HICONG
Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, re...Read All
COMPLAINT #7583 -
SENDER
BERNARDO HICONG
Pwede po ba kabitan nyo na kami ng internet kasi til now e kahit tawag or text man lang e wala talaga, totoo po ba talaga converge? Nag eexist po ba talaga kayo o pera pera lang tapos wala na po. Ganon po ba talaga company nyo? Tagal na ko nagbayad e wala pa rin? Subscriber name bernardo hicong, re...Read All
COMPLAINT #7582 -
How can I pay and not have my tv reconnected. You seriously need me to walk to your offices in this era?! Total bullshit. I need my money back so I can use service providers that deliver instead of this bull shit...Read All
3 Replies
COMPLAINT #7580 - Billing or Collection Issues
SENDER
C J (Nick) Boshoff
Two years ago I upgraded after a hijack no problem
Today you need bank statements etc because you down graded me from 700 to 400????
My account is ALWAYS paid on time and is in credit anyway!!
I will report this on Hellopeter also. ...Read All
COMPLAINT #7579 - Contract Issues
SENDER
Dirk Blom
I returned my kreepy crawly pool pump to Makro Cape gate for the 2 time to be repaird, I got it back after 3 months, after installing the pump, it still did not work,I returned the pump again and requested a refund I was told to wait 21days, on Wednesday I called, waited 16minutes for the returns de...Read All
COMPLAINT #7574 - Guarantee Or Warranty Issues
SENDER
Lutaaya Daniel
1. Plse In case of technical probm issues, kindly make prior communication. And also don't cut our days before they are over.
2. Why would you charge airtime on castomer care number? We call for service delivery issues.plse put a toll free line
...Read All
COMPLAINT #7573 - Delivery Issues
SENDER
Irish Selda
RECIPIENT
Shakeys
Hi,

I would like to complaint about the bad experience that happened to me today (10/18/20) when I ordered Managers Choice and Hawaiian "hand tossed pizza" in Shakey's hotline. Around 6:45am and the expected delivery time was 7:00 to 7:15 am

I expected to receive a "Thick" pizza, since it was ...Read All
COMPLAINT #7570 - Refund / Exchange Issues
SENDER
Shiela marie
I have been trying to call puregold jr sta cruz branch and no one is answering. It has been a week since we bought a sanyang cabinet for 8k plus. Delivery fee has been paid, yet it hasn't been delivered. I keep calling and calling them just to follow up. They do not seem to care and just brush me of...Read All
COMPLAINT #7569 - Delivery Issues
I bought a brand new laptop from incredible connection in canal walk which has been faulty since I bought it. I phoned the store about the laptop issue and I was advised that the faulty laptop can be taken to an alternative store closer to me. I took their advice and went to Tablebay mall, where I ...Read All
COMPLAINT #7568 - Product Issues
SENDER
Abongile Mhlebi
I bought a couch 3pice set, I'm still in a six month warranty, i phone to ghe store becouse i have a problem with one of my 2 seater they took my details and promise to send someone to pick them up, they never came, i went to the store to report to complane a lady with name Nicole took my details an...Read All
COMPLAINT #7564 - Repair Issues
SENDER
Frank pajares
Why does my accetance rate becomes low? At first my acceptance rate is 100% then the next order my acceptance rate it becomes 98.89?...Read All
COMPLAINT #7563 - Other Issues
SENDER
Carlisa Carter
RECIPIENT
Flow Jamaica
I paid online as I typically do. They claim they cannot locate my payment (This has happened before). I've made NUMEROUS attempts at a resolution, showed proof of payment, supplied ALL requested information over the past 2+ weeks. Service still disconnected, was told at first it will remain so for ...Read All
COMPLAINT #7562 - Billing or Collection Issues
Subscribed last night but not activated till now. IUCU 7017759131...Read All
COMPLAINT #7561 -
SENDER
Erilyn Borja
I WANT TO REPORT AN INCIDENT TONIGHT DATED 10/17/2020 AROUND 6:00PM. I WENT TO MINISTOP DANGWA BRANCH.

SO I WAS ABOUT TO CASH IN PAYMAYA WORTH 30000 BUT IT WAS OFFLINE. SO I TRIED GCASH BUT FIRST I ASK IF THERE IS A SERVICE CHARGED. COZ I WANT 30000 TO CASH IN WITHOUT CHARGED.
COZ I WONT CONTI...Read All
COMPLAINT #7560 - Refund / Exchange Issues
SENDER
Olajumoke
I was sent a parcel from Lagos on Tuesday 13th of October, and its yet to be delivered. I called the customer care number I found online but the person was speaking in a language I don't understand. Please where is my parcel? The tracking number is 3708401200. ...Read All
COMPLAINT #7555 - Delivery Issues