Consumer Complaint Database

Good evening Sir/Madam

My name is Shorne Mogale,am from carletonville. Am an Occupational Administrator at Life Mponeng Medical center. I've been buying from clicks carletonville all my life but the service I got today from Eni Moleleki, was the worst service I've ever experienced in my life...i...Read All

I want to refund my installation fee... B'couse i wated to long its been a months since i apply and i pay thru gcash...the porpuse for applying the internet is b'couse my son and doughter have a online class for their school...
B'couse of delaying your installation now my children is suffering for ...Read All

Here is my story;
I Stayed in my house, activated FTTH and moved out, sent a request to Vodacom at the end of September to cancel my contract and I accepted the quote for cancellation at the end of October.

What brought me to shock is when i realized that they subscribed the new tenant to the sa...Read All

On the 20/10/2020 I got a call from your staff that told me that I'm qualified for 30,000 bonus that I should call any OTP I received for him unknown to me that he will deduct money from my bank account I gave him my OTP but immediately after that I got a debit of #20,000 on my bank account and my s...Read All

Good day

My service has been suspended. On my profile, nrs and ID, you will see my history and disputed amount of R4000 for data. This dates back to 2017

I short, the history is that I logged a dispute, my service gets connected again, and I receive an sms a month later to say that the dispute...Read All

We recently bought a new bath at CTM's Menlyn branch. We would like to point out three things here:
1) Possible design error of the specific bath of which CTM must take note, in order to consequently also pass it on to its manufacturers. We bought the make and model: ELLE SHOWER BATH, WHITE, DROP-I...Read All

Bought a Dstv Explora 3 A on 14-08-2020 and since then had a problem, phoned Multichoice a few times because decoder said reboot in progress the whole time, went to Cape Town and it still gave problems, as I am a major rugby fan, wanted to watch rugby when coming back from Cape Town, Multichoice off...Read All

I placed on order online to couches that were on sale for a weekend online. I placed an order 800011167 and the order was placed. On Monday I received an email that it was a technical error, the price is wrong. I am very disappointed with Bradlows as I was hoping to receive my couches. This happened...Read All

I bought a samsung refregerator in 2014 02/01 l was told that it has 10year warrant. Today is not working .when l call ok in Giyani.lm told is not they problem any more.lm being told that l must call sumsung myself.l bought this product from them.samsung company doesnt know me.what is so difficu...Read All

I received a phone on contract on the 6 August 2020. On the 10 August 2020, I phoned Vodacom to request collection as it had data malfunctions. Contacted Vodacom 4 times afterwards for an update. I received ticket numbers and always said it will be collected in 3 - 7 working days. It has been 3 mont...Read All

On 4am 20th oct my money the sum of 30200 was taken from my Zenith Bank account without my consent I don't understand how we are supposed to feel safe with sportybet when our money can be taken from our account at any time without our knowledge. Please refund me my money this is very unfair. ...Read All

Hi!

I received text messages this morning from the J&T couriers because of course I have two orders that needs to be delivered. Actually yesterday I also send a complaint because he did not deliver my parcel in my address associated with the order. I can say he’s very lazy even if I ask him bec...Read All

Inconsistent customer service personnels and dishilonesty on call upgrades on billing start of the upgrade. Let these be a valid reasons to close all my globe accounts and possibly lauch a complain at DTI.....Read All

I have sent numerous emails to custom***@vodacom.co.za regarding emails not delivered due to a server problem but I do not even get an acknowledgement of receipt, let alone any other feedback. Really disappointing....Read All

Submitted fibre relocation request to Vodacom on the 9th September 2020. 1 Month and 10 days later, no action or contact from Vodacom. Very poor service....Read All

Worst costumer service ever at Clicks Capital Towers, 224 Church St on the 16th October 2020 by Ronett Magashane. Ronett Magashane was so rude she refused to help me. I wanted to inquired about the Neutrogena products never got any help. Please Clicks offer customer service training to your employe...Read All

On the 19th of October 2020 around 17:53 I visited a Clicks pharmacy in Bloemfontein Waterfront mall to purchase some tablets that I regularly purchase there in different quantities that I prefer. Yesterday upon my arrival I was assisted by the store manager and told me that he won't sell them to me...Read All

Napakabastos kausap ng delivery boy nyo pangalan nya OLIVER dto sa San Francisco Mabalacat Pampanga. Pakituruan ng leksyon okay? Bastos kausap nakiusap na kami sakanya pero bastos syang kausap walang modo at walang manners. Ayusin nyo naman mga hinahire nyong delivery boy. Bigyan nyo ko ng response...Read All

I've paid the new installation upfront fee on the day they sent me the payment details. Still, to this day, 10/20/2020, no update whatsoever. Their CS doesnt even exist. CS doesn't reply to my concerns at all. Their mobile app is a wack getting delayed and whatsoever. Practically, everything is shit...Read All

Today i went online looking for a plasma stand,I found the one I was looking for and I called the store to check if it's available they said they have 1 in stock so i requested that they save that one for me I will come after work and we agreed.
Went there in the afternoon couldn't find the guy we ...Read All