Consumer Complaint Database

Vodacom offered me an over the phone upgrade in July 2020. The salesperson suggested I get a Huawei Y6P handset , not telling me it is not Google supported. On delivery, I realized this and immediately contacted Vodacom to return the phone.
They said that RAM will collect it and then I can choose ...Read All

I had some clothes dry cleaned by this establishment and 3 items came back horribly shrunken and completely ruined. The manager is extremely rude and refuses to talk to me about it. They will not give me any kind of compensation for the clothes they ruined....Read All

Yesterday I paid 28000,how come I am only able to access only local channels? Isn't 28000 gotv plus package?...Read All

A Mr.Tshogo from Samsung South Africa just refused to sell microwave parts to me as a customer to fix my Samsung Microwave. Utterly disgusting and extremely poor customer service. I have two Samsung microwaves, I will sell them both nou and rather buy Defy form which I always get excellent customer ...Read All

Same issue here. Waited for almost two months then the installer Jonathan dela Cruz rescheduled the installation for the following day. He never came back and do not answer calls. Until converge cancelled my application due to customer transfer house?..lol.. We did not tranfer anywhere. The reason i...Read All

I have a business contract with Vodacom that amounts to R1099 per month. A few months ago I realised Vodacom was deducting up to R1700 a month apparently for "entertainment" I didn't authorise this and Vodacom could not even tell me what it was for. I then started this long process of trying to get ...Read All

False advertising and lack of customer service - www.zasttra.com.
I ordered (Order # 78441) on the 20 February and have still not received my items. Numerious emails, online requestes and calls, but no one has called me back.
False advertising and no customer service....Read All

Not sure if these mattresses are repaired ones, swopped ones or just poor quality?????
On 19 November 2019 my mom took me to OK Furniture Steeldale to buy me a new bed for Christmas against my will. As my old EDBLO 5 - Crown was 10 years old and in perfect condition and no squeaks. Hesitantly I ...Read All

Good day
According to govt regulations what is covid 19 regulations for gyms
I go to glenanda
1. There are bottles labellef sanitizer but i am hard pressed to believing that the contents is anything but pure water, no smell of anything also alcohol basec sanitizer evaporates quiker from a surface...Read All

I'm extremely disappointed with the service received from your cancelations department. I was advised that my contract has been canceled as per my request and you are still billing me. I called your call center so many times trying to follow up on the cancelation and no one has assisted till today. ...Read All

Make change of bouquet automatic and we have options to choose from other than leaving the amount blank because most of us pay on a monthly basis ...Read All

Good day

I had an account with you guysbthst I settled in February of 2018 but to my Suprise when I tried to purchase a vehicle last week I was declined and the reason was that there is an outstanding ammount in my name from bradlows that is still pending since 2018. I dont understand how as I re...Read All

You have not repay me back and I took another loan to balanced up you people started to disturbed me when you have not repay me.
If my account is debited again I will seek redress in the law court.
I don't know that am dealing with 419 micro finance bank called Blue Rigde....Read All

Tracking number: 1618 3689 2125
Branch Involved: Ali Mall, QC

It's been more than 2 months but we still haven't received the payment for a parcel that was already picked up by the recipient last August 19, 2020. I've been trying to contact your customer service thru your hotline, social media ac...Read All

I had my service converted to fiber on Oct 16, 2020, and until now modem is not activated! 5 days and counting w/o service! Called tech support multiple times and they are not a great help. They just put you on hold for 20 to 30 mins then hang up! ...Read All

My seller shipped my parcel last August 5, 2020 at LBC Trabajo Market Branch. The package was bound to Batangas. The details of its LBC San Jose, Batangas branch is very clear on the Tracking Receipt. I was surprised that when I tracked the package after a few days, it was in Occidental, Mindoro. I ...Read All

To whom it may concern,

Good day, sir/ma’am!

I, John Willard J. Andal, a customer of Converge ICT, with account number 0020230925661, would like to report my bill that I received via text message amounting to Php2,275 and upon checking their application- the same amount is reflected there. ...Read All

Already called the attention of Security Bank on the first time that I received the demand letter & told me that they will addressed my concern. However, a courier came again to our house this Oct 19 having a demand letter. My husband refused to receive the demand letter but the courier went to our ...Read All

Have been trying to log into my account but it's saying E-mail/Password does not exist. Pls what should we do sir?...Read All

I want to deal with someone higher I have still not received feedback and I got a bill of 2900 where I signed for a contract of 699 a month . I wanted the top up contract which I was told I couldn’t , I was told it would not go over and that once it was up I would have to phone in . I am not payin...Read All